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      02-24-2011, 03:59 PM   #1
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ED Delivery

can you designate a person (like a friend) to pick up on your behalf for ED? if arranged in advance?
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      02-24-2011, 04:37 PM   #2
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yes
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      02-24-2011, 04:57 PM   #3
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Quote:
Originally Posted by GOLFFRR View Post
yes
Please explain. I believe it has been discussed many times that this is not possible, unless that's some special arrangement that you make with your customers?
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      02-24-2011, 05:00 PM   #4
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To my knowledge...No Proxies.
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      02-24-2011, 05:10 PM   #5
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Quote:
Originally Posted by outie View Post
Please explain. I believe it has been discussed many times that this is not possible, unless that's some special arrangement that you make with your customers?
We just had a customer who had a family member pick up the car on his behalf never left his house so yes it can be done if your sales rep is saying no, its simply because they do not want to go above and beyond to aide the customer

if you or OP or anyone else is having issues with this feel free to get a hold of me or Ryan and we will take care of you.

I have noticed a lot of people on the forum who are getting told no on a lot things that are def possible but the reason they are getting told know is bc their sales associate is either to lazy to do it or is not connected like Ryan. There is a reason that Ryan was the ONLY sales associate on this forum who received the platinum sales award this year and that was because he makes things happen.
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      02-24-2011, 05:16 PM   #6
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So this is only limited to family members? If so I can understand the possibility.
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      02-24-2011, 05:25 PM   #7
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its a case by case situation , just like individual colors. i know its a broad statement but really thats what it boils down to.
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      02-24-2011, 06:12 PM   #8
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Thanks for clarification. Will keep that in mind =)
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      02-24-2011, 06:20 PM   #9
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no problem, let me know anytime on anything and ill do my best to take care of it
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      02-24-2011, 08:47 PM   #10
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Quote:
Originally Posted by GOLFFRR View Post
yes
GOLFFRR, thank you for the prompt response.
If doing ED and PCD, and I cannot make the ED delivery and appoint a designee, can I then do the PCD part?
Thanks in advance
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      02-24-2011, 09:03 PM   #11
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If its possible Ryan will be able to do it. Ill shoot you a pm and get you all set up that way you wont be in the dark and know exactly what you need to do and how to get it done
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      02-24-2011, 09:12 PM   #12
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Quote:
Originally Posted by GOLFFRR View Post
If its possible Ryan will be able to do it. Ill shoot you a pm and get you all set up that way you wont be in the dark and know exactly what you need to do and how to get it done
The amount of service you guys offer and how you offer it is unprecedented Jimmy. You guys are truly awesome in so many ways.

I'm glad to say I made a friend out of it. Hope to see you at Mfest brotha.

Hoping to see Ryan again soon too.
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      02-24-2011, 09:18 PM   #13
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Thanks! yea I am bringing Ryan and checa and even Mr Thomas is going to MFEST! haha it will be sick! def come find me or track me down and we can have a drink!
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      02-24-2011, 09:26 PM   #14
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Quote:
Originally Posted by GOLFFRR View Post
Thanks! yea I am bringing Ryan and checa and even Mr Thomas is going to MFEST! haha it will be sick! def come find me or track me down and we can have a drink!
Your on my man.

Can't wait!
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      02-24-2011, 10:25 PM   #15
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I was told no.. but in my case, they never asked for my passport at Welt.. maybe it's because I was the only Asian that day.
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      02-25-2011, 12:19 AM   #16
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      02-25-2011, 02:26 AM   #17
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      02-25-2011, 02:58 AM   #18
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Quote:
Originally Posted by EuroCarsOnline View Post
Hey Golffrr, this is wrong on a lot of fronts, but I'll only comment on the misinformation you posted so that this forum remains a source of factual information. Sending a proxy to ED is not "just like individual colors". Did you guys charge a $4,550 "proxy fee" similar to the cost of Individual exterior paint, or did you make the proxy wear Dakar Yellow II pants to Munich? Please post pics and/or provide a part number for the pants if you did.

To DCC: Simply have your client advisor/sales manager submit the pre-reservation form with the proxy's information. The proxy's last name has to be in the order system with the vehicle marked 'R' for Euro Delivery. The proxy must be a US Citizen.

Regards,
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"Wrong? Please clarify..There is no mention of fee or hoops. I contacted Ryan and he said it can be done. Thank you clearing things up. As you know I do not work in the business. I'm an enthusiast first, which is what brought me here. I only try to shed light on the subjects where members need assistance. a family member of mine is the owner and Ryan is our sales manager.

At the end of the day we are on here to help out everyone as much as possible there is no need to search out and try to burry me or anyone else. I appreciate your input and feel free to assist in my comments and if there is something i post that is incorrect feel free to post your thoughts with clarification and it would be great.

k im going back to bed guys lol
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      02-25-2011, 11:35 AM   #19
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Quote:
Originally Posted by GOLFFRR View Post
I do not work in the business... a family member of mine is the owner and Ryan is our sales manager.

...there is no need to search out and try to burry me or anyone else. I appreciate your input and feel free to assist in my comments and if there is something i post that is incorrect feel free to post your thoughts with clarification and it would be great.

k im going back to bed guys lol
Your quote: I have noticed a lot of people on the forum who are getting told no on a lot things that are def possible but the reason they are getting told know is bc their sales associate is either to lazy to do it or is not connected like Ryan
^
Actually you burry pretty well. Then you implied there was some sort of approval process when designating a proxy for European Delivery. The OP may have acted on your misinformation and started their Euro Delivery on the wrong foot.

I'm not interested in the hierarchy of your dealership, nor did I search you out. I saw the subject of the thread "ED Delivery" and upon reading, I noticed bad information you happened to be passing along. I simply posted the correct info.

If you truly wish to help the community, please consult with someone experienced with BMW programs before you post. There is nothing wrong with helping your own family business, but this forum is an even larger family that I happen to be a part of.

I understand Ryan as sales manager can be extremely busy. In the future if you are unsure about a question, and he's busy, feel free to PM me for the answer. I'm always happy to assist a fellow enthusiast.

Regards,
David
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      02-25-2011, 01:04 PM   #20
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Someone needs to let it go^
On another note its friday, and the guys are Steve Thomas give great service.
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      02-25-2011, 01:39 PM   #21
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this thread is full of fail....


this should be/have been handled/discussed via PM....publicly like this is purely unprofessional IMO...

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      02-25-2011, 01:46 PM   #22
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Dave, its unbecoming of you to be this negative man. You're more professional than this. I don't even understand why you're taking his comment about "individual colors" and stretching its logic to the point of absurdity. I don't think anyone took Golffrr's comment as saying that proxies are LITERALLY like individual colors, or that it would cost money to be a proxy. I took it just like he said it "its a case by case situation, just like individual colors". Why knit-pick on something so needlessly? Again, you're more professional than this.
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