So I called the dealership to ask about the TSB for the taillights....suspended?

2010AW135i · 11-07-2010, 07:10 PM

they told me that the TSB has been suspended till further notice and they were no longer replacing taillights?

anyone else can confirm this?

I'm taking the car in this coming friday so i'd like to be armed with knowledge when i do go in.

I was under the impression that the lights were backordered, but i thought if the lights were working they would replace the seals to prevent them from going out.

ulrichd · 11-07-2010, 07:43 PM

The is a lot of confusing info on this. My passenger side light has been out for 2 weeks. I can't get a state inspection because of this and now have an expired inspection sticker. My dealer has no ETA for the light replacements. Grrrr...

ulrichd · 11-07-2010, 07:46 PM

Check this thread as well.
http://www.1addicts.com/forums/showthread.php?t=445361

AW128i · 11-08-2010, 12:30 PM

I picked up my 1 last week and the day I brought it home the driver's side tail light went out. Took the car to the dealer last Friday and was fed the same BS about the parts being backordered, etc. The dealer says they replaced a bulb in the light and it was working when I picked it up that afternoon, but by that evening, it was out again. Ordinarily, I would be patient with something like this, but I bought the car out of state and I have a very limited amount of time to get the car inspected in my home state and it will obviously fail inspection with one of the tail lights not working.

I just called BMW customer care (or whatever it's called) and though the girl I spoke with was courteous and friendly, she told me repeatedly that they can't force the manufacturer to make the parts any faster and/or force the dealer to do anything about it. The latter point being prompted by me saying that the dealer should take a working tail light off an unsold vehicle and put it on my car and wait for parts to arrive for the unsold vehicle. Doesn't seem unreasonable to me considering they already sold the one that I'm driving!

Quite honestly, this has me really rethinking my purchase, not that I expected an ownership experience resembling soft clouds, rainbows, and teddy bears. It is a German car, after all. But still, this is absurd! Perhaps we should contact Nightline about this issue

Just imagine a 135i without a functioning tail light(s) and a failing HPFP...

11-07-2010, 07:10 PM	#1
2010AW135i Private First Class 14 Rep 161 Posts Drives: AW 135i Join Date: Sep 2009 Location: Hawaii iTrader: (2)	So I called the dealership to ask about the TSB for the taillights....suspended? they told me that the TSB has been suspended till further notice and they were no longer replacing taillights? anyone else can confirm this? I'm taking the car in this coming friday so i'd like to be armed with knowledge when i do go in. I was under the impression that the lights were backordered, but i thought if the lights were working they would replace the seals to prevent them from going out. __________________ 2010 BMW 135i
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11-07-2010, 07:43 PM	#2
ulrichd Colonel 210 Rep 2,233 Posts Drives: 128i M-Sport Join Date: Jun 2007 Location: Houston, TX iTrader: (6)	The is a lot of confusing info on this. My passenger side light has been out for 2 weeks. I can't get a state inspection because of this and now have an expired inspection sticker. My dealer has no ETA for the light replacements. Grrrr...
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11-07-2010, 07:46 PM	#3
ulrichd Colonel 210 Rep 2,233 Posts Drives: 128i M-Sport Join Date: Jun 2007 Location: Houston, TX iTrader: (6)	Check this thread as well. http://www.1addicts.com/forums/showthread.php?t=445361
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11-08-2010, 12:30 PM	#4
AW128i Major 44 Rep 1,003 Posts Drives: E82 N51 Join Date: Nov 2010 Location: Southeastern, PA iTrader: (1)	I picked up my 1 last week and the day I brought it home the driver's side tail light went out. Took the car to the dealer last Friday and was fed the same BS about the parts being backordered, etc. The dealer says they replaced a bulb in the light and it was working when I picked it up that afternoon, but by that evening, it was out again. Ordinarily, I would be patient with something like this, but I bought the car out of state and I have a very limited amount of time to get the car inspected in my home state and it will obviously fail inspection with one of the tail lights not working. I just called BMW customer care (or whatever it's called) and though the girl I spoke with was courteous and friendly, she told me repeatedly that they can't force the manufacturer to make the parts any faster and/or force the dealer to do anything about it. The latter point being prompted by me saying that the dealer should take a working tail light off an unsold vehicle and put it on my car and wait for parts to arrive for the unsold vehicle. Doesn't seem unreasonable to me considering they already sold the one that I'm driving! Quite honestly, this has me really rethinking my purchase, not that I expected an ownership experience resembling soft clouds, rainbows, and teddy bears. It is a German car, after all. But still, this is absurd! Perhaps we should contact Nightline about this issue Just imagine a 135i without a functioning tail light(s) and a failing HPFP...
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