Cooper Teesside or Sunderland for warranty work?

Benny 318d · 12-21-2013, 08:35 AM

Hello,
I'm going to be booking my car in to get the gearbox looked at and I'm wondering which one to go to.
Has anyone had experience with either recently with warranty work? the reason I'm asking is that the problem is only intermittent and don't want to be fobbed off.
I have used cooper Teesside in the past which wasn't to bad but I had always bought the car from them, but I didn't buy this one from them in the end.
Thanks,
Ben.

David c · 12-21-2013, 09:09 AM

Personally I'd take it back to where you bought mate I've recently had a problem with cooper Teesside about some warranty work.

Benny 318d · 12-21-2013, 10:06 AM

Normally I would but I got the car from stratstone jaguar in Manchester so its a bit of a trek from Hartlepool.
I think I will give Sunderland a shot as they were alright when I got the security update done by them.
Did you get your problem sorted with cooper Teesside in the end?

David c · 12-21-2013, 10:15 AM

That is a bit of trek mate. I just took it back to where I bought from at strastone tyneside and they sorted it all out in the end all under warranty.

Benny 318d · 12-21-2013, 10:34 AM

Actually, stratstone Tyneside isn't a bad idea with me getting it from a stratstone and its only 10/15 minutes further if you catch the tunnel at the right time.
Cheers mate.

CraigUK · 12-22-2013, 12:42 PM

I use the Sunderland garage fairly often as it's right next to where I work. Never had anything but good experiences.

12-21-2013, 08:35 AM	#1
Benny 318d Enlisted Member 2 Rep 48 Posts Drives: e90 318d M Sport Join Date: Sep 2013 Location: Hartlepool iTrader: (0)	Cooper Teesside or Sunderland for warranty work? Hello, I'm going to be booking my car in to get the gearbox looked at and I'm wondering which one to go to. Has anyone had experience with either recently with warranty work? the reason I'm asking is that the problem is only intermittent and don't want to be fobbed off. I have used cooper Teesside in the past which wasn't to bad but I had always bought the car from them, but I didn't buy this one from them in the end. Thanks, Ben.
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12-21-2013, 09:09 AM	#2
David c Private 5 Rep 81 Posts Drives: E92 325d M Sport Join Date: May 2013 Location: North East iTrader: (0)	Personally I'd take it back to where you bought mate I've recently had a problem with cooper Teesside about some warranty work.
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12-21-2013, 10:06 AM	#3
Benny 318d Enlisted Member 2 Rep 48 Posts Drives: e90 318d M Sport Join Date: Sep 2013 Location: Hartlepool iTrader: (0)	Normally I would but I got the car from stratstone jaguar in Manchester so its a bit of a trek from Hartlepool. I think I will give Sunderland a shot as they were alright when I got the security update done by them. Did you get your problem sorted with cooper Teesside in the end?
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12-21-2013, 10:15 AM	#4
David c Private 5 Rep 81 Posts Drives: E92 325d M Sport Join Date: May 2013 Location: North East iTrader: (0)	That is a bit of trek mate. I just took it back to where I bought from at strastone tyneside and they sorted it all out in the end all under warranty.
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12-21-2013, 10:34 AM	#5
Benny 318d Enlisted Member 2 Rep 48 Posts Drives: e90 318d M Sport Join Date: Sep 2013 Location: Hartlepool iTrader: (0)	Actually, stratstone Tyneside isn't a bad idea with me getting it from a stratstone and its only 10/15 minutes further if you catch the tunnel at the right time. Cheers mate.
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12-22-2013, 12:42 PM	#6
CraigUK Captain 126 Rep 641 Posts Drives: F11 LCI 520D Sport Tourer Join Date: Jan 2009 Location: Durham iTrader: (0)	I use the Sunderland garage fairly often as it's right next to where I work. Never had anything but good experiences.
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