Sending a battery via courier...

Greg330 · 12-02-2013, 02:24 PM

Anyone know any companies that will do it?!

Tried them all but apparently it's a restricted item along with AK47's!

Basically company I bought it from sent me the wrong one and want me to arrange the return. Kicked off this evening and sent a mail telling them to sort it but want to get an idea if there is a company if the worse comes to the worse.

It was sent by DPD and seems rules are different for companies to private individuals.

Thanks in advance!!

B33M3R · 12-02-2013, 03:58 PM

Sounds like the company are trying it on. If you don't get any joy on here get over to the forums on moneysavingexpert as there are loads of consumer champions over there. Depending on how you bought / purchased it there may be ways you can get it sorted, credit card dispute / distance selling regs etc. Just speculating, but if they've sent the wrong item it's surely their job to arrange collection. Especially if its something you can't post back!

Good luck!

Jase 320d · 12-02-2013, 04:43 PM

Distance seller regs! Check them out

CustomColours · 12-02-2013, 06:37 PM

Who is the company. Name and shame then. And change the thread name to include thier company name. Then send them the link to the thread. They'll see they ate being frowned upon amd maybe get it sorted for you.

Soul_Glo · 12-03-2013, 02:13 PM

Nobody needs to know what is in the parcel...

G82Dude · 12-03-2013, 02:20 PM

Excuse me?!? They sent you the wrong one and they want you to sort out the return?

Yup, distance selling regs apply or as mentioned, you're returning a "car part", but you shouldn't have to pay...

Greg330 · 12-04-2013, 11:21 AM

Thanks guys, fortunately they saw sense and arranged collection themselves!!

I will check its the right one before I take the old one out this time aswell...

12-02-2013, 02:24 PM	#1
Greg330 Major 67 Rep 1,273 Posts Drives: E91 335i Join Date: Mar 2012 Location: South Coast iTrader: (0)	Sending a battery via courier... Anyone know any companies that will do it?! Tried them all but apparently it's a restricted item along with AK47's! Basically company I bought it from sent me the wrong one and want me to arrange the return. Kicked off this evening and sent a mail telling them to sort it but want to get an idea if there is a company if the worse comes to the worse. It was sent by DPD and seems rules are different for companies to private individuals. Thanks in advance!!
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12-02-2013, 03:58 PM	#2
B33M3R Captain 96 Rep 831 Posts Drives: F31 335d XD M Sport Join Date: Oct 2010 Location: Cambridgeshire iTrader: (0)	Sounds like the company are trying it on. If you don't get any joy on here get over to the forums on moneysavingexpert as there are loads of consumer champions over there. Depending on how you bought / purchased it there may be ways you can get it sorted, credit card dispute / distance selling regs etc. Just speculating, but if they've sent the wrong item it's surely their job to arrange collection. Especially if its something you can't post back! Good luck! __________________ F31 335d M Sport XD - Mineral Grey - Coral Red - 19" 442M - HK Audio - M Sport Plus Pack - Heated Seats Check out my E90stereo install guide - http://www.e90post.com/forums/showthread.php?t=540954
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12-02-2013, 04:43 PM	#3
Jase 320d Wheelbarrow Edition 60 Rep 1,608 Posts Drives: Arctic 320d Join Date: Sep 2013 Location: Dumfries and Galloway iTrader: (1)	Distance seller regs! Check them out
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12-02-2013, 06:37 PM	#4
CustomColours Banned 15 Rep 791 Posts Drives: 335i SE Join Date: Apr 2012 Location: Hertfordshire iTrader: (0)	Who is the company. Name and shame then. And change the thread name to include thier company name. Then send them the link to the thread. They'll see they ate being frowned upon amd maybe get it sorted for you.
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12-03-2013, 02:13 PM	#5
Soul_Glo Major General 13347 Rep 7,484 Posts Drives: G20 Join Date: May 2013 Location: Manhattan, NYC iTrader: (1)	Nobody needs to know what is in the parcel...
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12-03-2013, 02:20 PM	#6
G82Dude - 290 Rep 2,598 Posts Drives: M4CMxD Join Date: Dec 2008 Location: Earth iTrader: (0)	Excuse me?!? They sent you the wrong one and they want you to sort out the return? Yup, distance selling regs apply or as mentioned, you're returning a "car part", but you shouldn't have to pay...
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12-04-2013, 11:21 AM	#7
Greg330 Major 67 Rep 1,273 Posts Drives: E91 335i Join Date: Mar 2012 Location: South Coast iTrader: (0)	Thanks guys, fortunately they saw sense and arranged collection themselves!! I will check its the right one before I take the old one out this time aswell...
	Appreciate 0 Quote