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      09-20-2013, 08:04 AM   #1
Ziff73
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Google maps no longer sends

Been using google maps to send addresses to car for about a year and now no longer sends.

Well it says it sends from the computer but the car no longer receives.

Thoughts?
Thx
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      09-20-2013, 09:06 AM   #2
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Same with me. Have not had a chance yet to figure out what happened. Anyone know?
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      09-20-2013, 09:45 AM   #3
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Huh...I thought this was random, happened to me on Weds. Can anyone shed any light on this please? I would suggest calling BMWNA, but they're as useful as a broken condom.
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      09-20-2013, 10:37 AM   #4
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Same here. Info was not sent to the car even after refreshing service messages 3 times. I guess the service is down.

Anyone want to call Google and complain?
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      09-20-2013, 02:11 PM   #5
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damn, same here. Both my cars are not working.
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      09-20-2013, 02:50 PM   #6
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Nothing wrong with the car's software at all.

The google send map function is only active for 1 year. After that, if you do NOT renew your BMW Assist, then this function will no longer work.

Sorry, I thought everyone knows about this. It says so on the renewal letter which is sent out about 1 month prior to your 1 year anniversary date.

http://www.bmwusa.com/Standard/Conte...MyInfoFAQ.aspx

Just another way to bmw is nickel & dime us to death.
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      09-20-2013, 02:56 PM   #7
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hasn't been a year for me. My M3 is 7 months old and my M5 is 4 months old and it didn't work for both cars.
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      09-20-2013, 02:59 PM   #8
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check for how each car registration for the corresponding email address you have given.

Since you have not reach the 1 year anniversary date yet, you should contact BMW Assist to sort out the issue.
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      09-30-2013, 04:46 PM   #9
Lual
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Quote:
Originally Posted by Ziff73 View Post
Been using google maps to send addresses to car for about a year and now no longer sends.

Well it says it sends from the computer but the car no longer receives.

Thoughts?
Thx
Sorry to ask, but I have this option in the car that I got only one week ago, and I have not been able to find out how it works.
I didn't find any code in the documents received with the car. I guess I will need to make the car "recognisable" to receive info.
What is the app I need to download? Itunes has a few Bmw related.
Thanks in advance.
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      09-30-2013, 05:52 PM   #10
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You will need to have your email address registered with BMW Assist. This should have been done on the day of delivery, if not, you just have to call them up to have your email address registered and linked to your car.

Once done, then go to google 'Map' on your computer and say you want to search for BMW museum, google will bring out the proposed destination. Next step is to click 'more', then choose 'send' and select 'car', then choose 'bmw' and type in your email address on the bmw assist account number and click 'send'.



Quote:
Originally Posted by Lual View Post
Sorry to ask, but I have this option in the car that I got only one week ago, and I have not been able to find out how it works.
I didn't find any code in the documents received with the car. I guess I will need to make the car "recognisable" to receive info.
What is the app I need to download? Itunes has a few Bmw related.
Thanks in advance.
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      10-04-2013, 09:09 AM   #11
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This functionality is working again. I think the problem was on Google's side. For those of you who don't know about this, it really is a slick and convenient way to get addresses loaded into the car's nav system.
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      10-04-2013, 04:23 PM   #12
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Quote:
Originally Posted by bobblehead View Post
Nothing wrong with the car's software at all.

The google send map function is only active for 1 year. After that, if you do NOT renew your BMW Assist, then this function will no longer work.

Sorry, I thought everyone knows about this. It says so on the renewal letter which is sent out about 1 month prior to your 1 year anniversary date.

http://www.bmwusa.com/Standard/Conte...MyInfoFAQ.aspx

Just another way to bmw is nickel & dime us to death.
The service you are referring to is the convenience plan ($199 a year). It includes the following;

BMW Online
Directions
Traffic
Weather
Concierge
Critical Calling
Message Dictation

Sending directions to the car via Google is part of the safety plan. Service availability is determined by Model Year (e.g., 2013) or start of Production Date (e.g., Jan-10). The safety plan is available for four years at no additional cost from your BMW's in-service date. It includes the following;

Automatic Collision Notification
Emergency Request (SOS)
Enhanced Roadside Assistance
Accident Management
MyInfo (Google maps)
Stolen Vehicle Recovery
Door Unlock
TeleService
Customer Relations
Advanced Real-Time Traffic Information (ARTTI)
Weather Icons in Navigation Map

More information available here.
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      10-04-2013, 04:51 PM   #13
bobblehead
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^ In Canada. It's only one plan offered after the 1st anniversary date. Either buy the plan or nothing.
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      10-04-2013, 05:03 PM   #14
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Ahh.... I keep forgetting options differ depending on country of origin. Thanks.
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      10-04-2013, 10:17 PM   #15
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have you tried sending thru my bmw app?
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