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      05-03-2013, 08:21 AM   #1
turo
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Help me diagnose: window problem

On my wife's car ('09 e92 328i, out of warranty), her passenger side window stopped working. It will not go up or down, both auto and manual controls don't work. I checked all the associated fuses and they all look good. I tried the window reprogramming/initialization process but it did nothing (the window does not move when button is pressed). The dash has a warning light that I believe is associated with the window anti-trap function (not my pic, but it's the same light we have):



Since the car is out of warranty, I want to make sure I diagnose the problem correctly before I start buying random parts to replace. From what I've read searching, if it was the anti-trap sensor then the window would still go up and down. If it was the initialization, the window would at least work in manual mode. So I'm guessing it's either the power window motor or the regulator. Any way to tell which is the problem?

Anyone out there had something similar happen? Any help is appreciated!!

Last edited by turo; 05-03-2013 at 08:32 AM..
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      05-03-2013, 01:53 PM   #2
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What position is it stuck in? All the way up (closed)?
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      05-03-2013, 04:02 PM   #3
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You need a new window regulator, once installed you will need to initialize it as well.
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      05-03-2013, 06:27 PM   #4
turo
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Quote:
Originally Posted by sonorous View Post
What position is it stuck in? All the way up (closed)?
Almost all the way up. You know how e92's windows lower a bit when you upen the door (so it can seal when you close the door), it's in that position (slightly below fully-raised).


Quote:
Originally Posted by MMMCOOKIES335... View Post
You need a new window regulator, once installed you will need to initialize it as well.
Stupid question (because I'm seeing so much conflicting info). The regulator, is that the mechanism that does the sliding, or the motor itself? Ecs has the regulator (link) but it does not include the motor. I guess once I take the door apart I'll probably be able to tell if there is something wrong with the regulator itself. If not, it's most likely the motor??
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      05-03-2013, 06:30 PM   #5
ATX328i
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Turn the car off. Let sit for at least thirty minutes. Then start the car. Try it then. I have seen some cases where it will reset it.
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      05-03-2013, 07:14 PM   #6
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Reg

That signal came up when my window regulator went out.
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      05-03-2013, 09:07 PM   #7
ctuna
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FYI for DIY

http://www.e90post.com/forums/forumdisplay.php?f=16
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      05-04-2013, 04:03 AM   #8
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If you hear a grinding noise when trying to operate the window. Your regulator broke. If you don't hear anything you may have a motor problem. Good luck fixing it on your own if its a regulator. They need to be adjusted after install and it's a bitch.
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      05-04-2013, 06:59 AM   #9
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Quote:
Originally Posted by Bimmertech113 View Post
If you hear a grinding noise when trying to operate the window. Your regulator broke. If you don't hear anything you may have a motor problem. Good luck fixing it on your own if its a regulator. They need to be adjusted after install and it's a bitch.
Just replaced mine last night and it was a piece of cake. Window is doing fine and didn't take much effort to get adjusted.

I'm disappointed that I paid someone for the last regulator replacement. Never done it and it took 45 min.

I heard grinding. Opened the door and the regulator cable was frayed and tangled and the little green plastic piece that holds the window in was broken.
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      05-05-2013, 10:03 AM   #10
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There is no noise whatsoever when you press the buttons, so I'm thinking it's a motor problem.
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      05-05-2013, 10:01 PM   #11
menewtobmw
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Quote:
Originally Posted by turo View Post
There is no noise whatsoever when you press the buttons, so I'm thinking it's a motor problem.
Don't assume so. When my regulator went and cable snapped, no noise was made either when hitting the button.
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