Peeling alloy lacquer

mgarvey · 08-30-2007, 04:12 PM

One of my alloy wheels is shedding paint/lacquer like a snake sheds its skin.

I've been to the dealer and they say it looks like a stone chip caused the initial break in the coating and therefore the warranty are unlikely to pay up. They took a digital photo and are going to get back to me.

Fixing it is apparently a £70 refurb, so it isn't a big deal and probably not worth arguing the toss, but it seems to me that BMW should've designed the wheels to resist scuffs and stone chips without peeling away.

Has anyone else had this problem and what was the result?

Z4 Beemer · 08-30-2007, 04:16 PM

I know there were loads of issues with the 18" star style composite wheels on Z4's doing the same sort of thing. What style wheels do you have? I would agree with you and expect BMW to replace/pay for refurb.

M3-FAST · 08-30-2007, 04:31 PM

Quote:

Originally Posted by mgarvey

One of my alloy wheels is shedding paint/lacquer like a snake sheds its skin.

I've been to the dealer and they say it looks like a stone chip caused the initial break in the coating and therefore the warranty are unlikely to pay up. They took a digital photo and are going to get back to me.

Fixing it is apparently a £70 refurb, so it isn't a big deal and probably not worth arguing the toss, but it seems to me that BMW should've designed the wheels to resist scuffs and stone chips without peeling away.

Has anyone else had this problem and what was the result?

a few years ago toyota had a huge problem with their alloys blistering and peeling - they were replacing alloys within the cars 3 year warranty - my mate had new wheels on his 2yr 10 month old celica!

press BMW - they shouls sort it - all wheels take knocks but this does not mean the lacquer should peel IMO

mgarvey · 08-30-2007, 05:04 PM

The wheels are 17" 7-spoke, style 158.

silverbmwz3 · 08-31-2007, 07:28 AM

Quote:

Originally Posted by mgarvey

One of my alloy wheels is shedding paint/lacquer like a snake sheds its skin.

I've been to the dealer and they say it looks like a stone chip caused the initial break in the coating and therefore the warranty are unlikely to pay up. They took a digital photo and are going to get back to me.

Fixing it is apparently a £70 refurb, so it isn't a big deal and probably not worth arguing the toss, but it seems to me that BMW should've designed the wheels to resist scuffs and stone chips without peeling away.

Has anyone else had this problem and what was the result?

Make a big fuss. I had trouble with some ACS wheels, never did get them fixed under warranty because BMW annoyingly pointed to ACS however the customer service guys intimated that if they were BMW wheels they would've been sorted.

My dealer reckoned he has a 'wheel repairer' sat at his dealership every week for x hours and whether he does 1 wheel or 10 makes no difference to them so you might find your dealership will do something similar. It sounds like it needs relacquering which shouldn't be a massive job - see post on here by Dave with his 45 quid wheel repair!

dxb335d · 08-31-2007, 07:46 AM

hope BMW do sort it for you, i think they shoud anyhow

330cdsport · 08-31-2007, 08:29 AM

I had the same problem years ago with one of the original E46 18" MV's on my 330d. There was lacquer peeling off around 1/3 of the rim. There was also a stone chip - which may or may not have started it.
The BMW warranty guy quickly looked at it and replaced it with a new alloy no probs. The car was over 1yr old and was an import as well.

I was well pleased with the service, so defo push them for at least a refurb - if not a new alloy.

silverbmwz3 · 08-31-2007, 10:40 AM

You can also make it the dealer's issue - say that you would expect an alloy to be able to withstand a stone chip and that it is therefore not fit for purpose and you would pursue them under the sale of goods act as the retailer. If you need to take it to that level that is.....

NFS · 08-31-2007, 12:44 PM

Quote:

Originally Posted by mgarvey

One of my alloy wheels is shedding paint/lacquer like a snake sheds its skin.

I've been to the dealer and they say it looks like a stone chip caused the initial break in the coating and therefore the warranty are unlikely to pay up. They took a digital photo and are going to get back to me.

Fixing it is apparently a £70 refurb, so it isn't a big deal and probably not worth arguing the toss, but it seems to me that BMW should've designed the wheels to resist scuffs and stone chips without peeling away.

Has anyone else had this problem and what was the result?

Doesn't sound right to me.

Fair enough ... a stone chip might cause some local impact damage. However, wider areas of point should not delaminate.

mgarvey · 09-10-2007, 04:09 PM

BMW Warranty agreed to pay up with no quibbles

BC4J · 09-10-2007, 04:26 PM

Quote:

Originally Posted by mgarvey

BMW Warranty agreed to pay up with no quibbles

Good news.

08-30-2007, 04:12 PM	#1
mgarvey Lieutenant 30 Rep 540 Posts Drives: Renault Megane Join Date: Oct 2006 Location: Reading iTrader: (0)	Peeling alloy lacquer - will warranty pay? One of my alloy wheels is shedding paint/lacquer like a snake sheds its skin. I've been to the dealer and they say it looks like a stone chip caused the initial break in the coating and therefore the warranty are unlikely to pay up. They took a digital photo and are going to get back to me. Fixing it is apparently a £70 refurb, so it isn't a big deal and probably not worth arguing the toss, but it seems to me that BMW should've designed the wheels to resist scuffs and stone chips without peeling away. Has anyone else had this problem and what was the result?
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08-30-2007, 04:16 PM	#2
Z4 Beemer Colonel 84 Rep 2,353 Posts Drives: 2009 Z4 sDrive 23i Join Date: Oct 2005 Location: Glasgow, Scotland, UK iTrader: (0) Garage List 2006 E92 [0.00] 2004 Z4 2.2i [8.00]	I know there were loads of issues with the 18" star style composite wheels on Z4's doing the same sort of thing. What style wheels do you have? I would agree with you and expect BMW to replace/pay for refurb. __________________ E89 Z4 sDrive 23i... for the more discerning driver
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08-30-2007, 05:04 PM	#4
mgarvey Lieutenant 30 Rep 540 Posts Drives: Renault Megane Join Date: Oct 2006 Location: Reading iTrader: (0)	The wheels are 17" 7-spoke, style 158.
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08-31-2007, 07:46 AM	#6
dxb335d The Tarmac Terrorist 949 Rep 29,345 Posts Drives: 997.2 GT3 Join Date: Mar 2007 Location: ''Fandango Towers'' iTrader: (3) Garage List 2010 Porsche 997.2 GT3 [9.50] 2003 BMW E46 M3 [6.00] 2007 BMW E92 335D [5.50]	hope BMW do sort it for you, i think they shoud anyhow __________________ 997.2 GT3
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08-31-2007, 08:29 AM	#7
330cdsport Right Responsible 58 Rep 1,646 Posts Drives: AW F21 M135i Join Date: Mar 2007 Location: N. Ireland iTrader: (0) Garage List 2011 535d M Sport [0.00] 2007 E91 320 M Sport [0.00] 2007 E92 335d M Sport [0.00]	I had the same problem years ago with one of the original E46 18" MV's on my 330d. There was lacquer peeling off around 1/3 of the rim. There was also a stone chip - which may or may not have started it. The BMW warranty guy quickly looked at it and replaced it with a new alloy no probs. The car was over 1yr old and was an import as well. I was well pleased with the service, so defo push them for at least a refurb - if not a new alloy. __________________ Last: 330cd Sport - Silver Grey, 335d M Sport Coupe, F10 535d M Sport. Current: AW F21 M135i, Coral Red, Pro Nav, Vis, HK, & Clunky Adaptive Suspension Current: F15 X5 XDrive 40d M Sport - Space Grey, lots of toys.
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08-31-2007, 10:40 AM	#8
silverbmwz3 Colonel 48 Rep 2,022 Posts Drives: X5 g05 Join Date: Mar 2007 Location: Buckinghamshire, UK iTrader: (0) Garage List 2003 325 ci SE conv ... [0.00]	You can also make it the dealer's issue - say that you would expect an alloy to be able to withstand a stone chip and that it is therefore not fit for purpose and you would pursue them under the sale of goods act as the retailer. If you need to take it to that level that is..... __________________ Current: E90 335d (May 2007) \| Black/Black \| Prof Hifi \| Prof Nav \| 6FL \| Fully Electric Seats \| Xenons \| Folding Mirrors \| PDC Previous: 325ci Conv. Black/Black with lots of ACS Previous: z3 3.0 Silver with Black&Red Leather
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09-10-2007, 04:09 PM	#10
mgarvey Lieutenant 30 Rep 540 Posts Drives: Renault Megane Join Date: Oct 2006 Location: Reading iTrader: (0)	BMW Warranty agreed to pay up with no quibbles
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