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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > General E90 Sedan / E91 Wagon / E92 Coupe / E93 Cabrio > Pretty mad at my dealer right now



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      10-30-2012, 09:13 PM   #1
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Pretty mad at my dealer right now

So... friday car threw a CEL half engine light so I limped it home. Monday got it towed to the dealer, i drove it on and off the flat bed. Got it home last night went out this morning and bam 3 inch scratch deep enough for me to fit my finger nail in (jet black car) and a nick in the leather in my door panel. I am very much obsessed about my car and I know those were not there before it went it. Anyone have this happen and get it resolved? I am friends with the service manger but i don't want him getting pissed at me.
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      10-30-2012, 09:15 PM   #2
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Damn. Hope they don't play the blame game with ya.
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      10-30-2012, 09:15 PM   #3
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Always take a walk around video in the parking lot before you leave, and tell them that you did, it helps a lot, I do this every time. When you find a scratch just whip out your phone and show them the video.
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      10-30-2012, 09:25 PM   #4
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Damn stealerships!
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      10-30-2012, 09:27 PM   #5
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Call them ASAP. The longer you wait, the less of a chance they will do anything for you.
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      10-30-2012, 09:27 PM   #6
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Quote:
Originally Posted by kingofthedemo View Post
Always take a walk around video in the parking lot before you leave, and tell them that you did, it helps a lot, I do this every time. When you find a scratch just whip out your phone and show them the video.
I always do a walk around, even leaving the mall parking lot, but it was raining and i had intense back pain going on so I was just trying to get home asap and back in bed.
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      10-30-2012, 09:29 PM   #7
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Quote:
Originally Posted by N55 View Post
Call them ASAP. The longer you wait, the less of a chance they will do anything for you.
Calling first thing in the morning, going to pop the hood and make sure nothings missing or broke under there first.

Quote:
Originally Posted by e60oholic View Post
I always do a walk around, even leaving the mall parking lot, but it was raining and i had intense back pain going on so I was just trying to get home asap and back in bed.
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