Dealer techs keep chipping paint by using a screwdriver to open Adblue cover!

PJPHughes · 11-02-2011, 02:28 PM

Hey all,

Not sure if you're noticing this, but it's pretty clear that during my three visits to the dealer over the past two years, the techs seem to be jamming a screwdriver behind the AdBlue door to pry the door off. I have chips all around the bumper area now. Do they not know that you just press on the little triangle area and it pops off?

Not a major deal, but as it's the only damage on my car, the fact that it's dealer inflicted is a bit annoying.

Not sure if any of you are seeing the same thing?

maswastage · 11-02-2011, 03:52 PM

Sorry to hear that. I haven't noticed any such problem on my car, which is surprising because my dealer's service department is for the most part full of incompetent fools. If your dealer has done this 3 times, I suggest talking to the managers and filing a complaint. If it happens again, you may be able to demand they fix it or pay up.

Ron1n · 11-02-2011, 04:57 PM

Quote:

Originally Posted by PJPHughes

Hey all,

Not sure if you're noticing this, but it's pretty clear that during my three visits to the dealer over the past two years, the techs seem to be jamming a screwdriver behind the AdBlue door to pry the door off. I have chips all around the bumper area now. Do they not know that you just press on the little triangle area and it pops off?

Not a major deal, but as it's the only damage on my car, the fact that it's dealer inflicted is a bit annoying.

Not sure if any of you are seeing the same thing?

Seriously? All you have to do is push the damn thing to pop it off. No screwdriver, and not a lot of pressure, necessary.

taibanl · 11-02-2011, 05:10 PM

I heard of it happening to someone over on the BF forum. Dealer apologized and repainted.

AFAIK, all you have to do is push with your finger on the arrow.

adriang · 02-23-2012, 12:17 AM

i had the same problem...

i didnt say anything but now i wish i did

rvladescu · 02-23-2012, 05:03 PM

I had the same issue and told them next time they will give me a new bumper and they agreed

Thud · 02-24-2012, 02:04 PM

Haven't noticed any chips, but last time they put Adblue in they spilled it all over the quarterpanel... and when it dries it turns sort of white and crusty looking.

Fortunately it just comes right off with water (I always decline the dealer wash).

11-02-2011, 02:28 PM	#1
PJPHughes Private First Class 34 Rep 173 Posts Drives: '10 335d Join Date: Aug 2008 Location: Los Angeles, CA iTrader: (1)	Dealer techs keep chipping paint by using a screwdriver to open Adblue cover! Hey all, Not sure if you're noticing this, but it's pretty clear that during my three visits to the dealer over the past two years, the techs seem to be jamming a screwdriver behind the AdBlue door to pry the door off. I have chips all around the bumper area now. Do they not know that you just press on the little triangle area and it pops off? Not a major deal, but as it's the only damage on my car, the fact that it's dealer inflicted is a bit annoying. Not sure if any of you are seeing the same thing?
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11-02-2011, 03:52 PM	#2
maswastage Resident Diesel Junkie 56 Rep 1,070 Posts Drives: 2010 AW 335d Join Date: Aug 2009 Location: Maryland iTrader: (0)	Sorry to hear that. I haven't noticed any such problem on my car, which is surprising because my dealer's service department is for the most part full of incompetent fools. If your dealer has done this 3 times, I suggest talking to the managers and filing a complaint. If it happens again, you may be able to demand they fix it or pay up.
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11-02-2011, 05:10 PM	#4
taibanl Brigadier General 281 Rep 4,121 Posts Drives: BMW Join Date: Sep 2010 Location: NA iTrader: (4)	I heard of it happening to someone over on the BF forum. Dealer apologized and repainted. AFAIK, all you have to do is push with your finger on the arrow.
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02-23-2012, 12:17 AM	#5
adriang ****** 64 Rep 750 Posts Drives: 2018 BMW X2 Join Date: Feb 2012 Location: GTA iTrader: (0)	i had the same problem... i didnt say anything but now i wish i did
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02-23-2012, 05:03 PM	#6
rvladescu 440 9 Rep 182 Posts Drives: 440 GC Join Date: Feb 2011 Location: Ottawa iTrader: (0)	I had the same issue and told them next time they will give me a new bumper and they agreed
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02-24-2012, 02:04 PM	#7
Thud Throbbing Member 43 Rep 1,433 Posts Drives: Join Date: Jan 2008 iTrader: (0)	Haven't noticed any chips, but last time they put Adblue in they spilled it all over the quarterpanel... and when it dries it turns sort of white and crusty looking. Fortunately it just comes right off with water (I always decline the dealer wash). __________________ 2014 Tesla Model S 85kwh Previous cars: 2011 335d / Deep Sea Blue / Saddle brown / sport / premium 2008 BMW 135i / 6MT 2002 Z06 Corvette
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