Tire shop gouged my rim, what next?

Black Gold · 02-05-2011, 06:40 PM

So I got my rft tires taken off and replaced with continental dw tires which are great. However, the shop (discount tire in Houston) gouged the edge of my rim about 3 inches long which I didn't notice till I got home after the shop closed. The shop is closed tomorrow, but I am plannig on calling the shop on monday.

Is there a chance in hell they will admit fault? How much/how do I get the rims fixed? I have 18 inch vmr710s.

supahdave · 02-05-2011, 07:04 PM

Unfortunately you didnt catch it while you were there. Dont think much can be done since you cant prove they did it.

Keep us posted.

TheRealPeterman · 02-05-2011, 09:02 PM

Kenny,
I agree that you didnt catch that F-up while the car was at the shop; I just got my rims fixed this week from a severe case of road rash (i can post before and after pic). I used Rollos Solutions over on Richmond; they repaired the rim in a single day turn-around, and the rim looks BEAUTIFUL!

My aggravations with Discount Tire (59N&1960) is they always jammed a screwdriver into the center cap to remove it, instead of just pushing it out by hand.

Give Adrian Gamez a call at Rollo Solutions (5524 Richmond Avenue, 713-780-8083), they are extremely professional and I highly recommend them...Oh, and it cost me $125 flat to get it fixed; It's worth it, the fixed rim is flawless. He might do additional rims at a reduced price...

They repair OE and aftermarket rims, so your VMR's shouldnt be a problem.

TheRealPeterman · 02-05-2011, 09:13 PM

Name: Road rash before.jpg
Views: 415
Size: 170.1 KB

Zoom in to see the rash around the rim

Name: after the repair.jpg
Views: 403
Size: 145.2 KB

Repaired after 1 day!

BOSSBMW · 02-05-2011, 09:23 PM

delete.

02-05-2011, 06:40 PM	#1
Black Gold Major General 592 Rep 5,396 Posts Drives: M3 Join Date: Oct 2010 Location: Texas iTrader: (15)	Tire shop gouged my rim, what next? So I got my rft tires taken off and replaced with continental dw tires which are great. However, the shop (discount tire in Houston) gouged the edge of my rim about 3 inches long which I didn't notice till I got home after the shop closed. The shop is closed tomorrow, but I am plannig on calling the shop on monday. Is there a chance in hell they will admit fault? How much/how do I get the rims fixed? I have 18 inch vmr710s.
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02-05-2011, 07:04 PM	#2
supahdave Lieutenant 24 Rep 563 Posts Drives: 09 AW 335i Sedan Join Date: Feb 2009 Location: San Diego, CA iTrader: (4)	Unfortunately you didnt catch it while you were there. Dont think much can be done since you cant prove they did it. Keep us posted.
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02-05-2011, 09:02 PM	#3
TheRealPeterman New Member 6 Rep 26 Posts Drives: 2006 330i w/ZPP Join Date: Jul 2010 Location: Houston iTrader: (0)	Kenny, I agree that you didnt catch that F-up while the car was at the shop; I just got my rims fixed this week from a severe case of road rash (i can post before and after pic). I used Rollos Solutions over on Richmond; they repaired the rim in a single day turn-around, and the rim looks BEAUTIFUL! My aggravations with Discount Tire (59N&1960) is they always jammed a screwdriver into the center cap to remove it, instead of just pushing it out by hand. Give Adrian Gamez a call at Rollo Solutions (5524 Richmond Avenue, 713-780-8083), they are extremely professional and I highly recommend them...Oh, and it cost me $125 flat to get it fixed; It's worth it, the fixed rim is flawless. He might do additional rims at a reduced price... They repair OE and aftermarket rims, so your VMR's shouldnt be a problem. Last edited by TheRealPeterman; 02-05-2011 at 09:24 PM.. Reason: additional information
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02-05-2011, 09:13 PM	#4
TheRealPeterman New Member 6 Rep 26 Posts Drives: 2006 330i w/ZPP Join Date: Jul 2010 Location: Houston iTrader: (0)	Road rash repair Zoom in to see the rash around the rim Repaired after 1 day!
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02-05-2011, 09:23 PM	#5
BOSSBMW Captain 81 Rep 741 Posts Drives: 2013 X3 35i Join Date: Mar 2009 Location: Upstate NY iTrader: (0)	delete. __________________ ['13 X3 SGM] [20" XXR550's in Black Chrome] [Lamin-X Tails/Fogs] [M-Sport Rear] [FOX Exhaust][H&R Sport Springs][RaceChip Ultimate][BMS N55 Intake] SOLD-['06 325i TiAg] [19" VMR VB3 HYPERBLACK] [Blacklines] [OEM Xenon Conversion] [35% Tint] [M-Tech Rear] [M-Tech Front] [Black Vinyl Roof] [Slotted/Drilled Rotors, Cool Carbon Pads] [PBX]
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