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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > General E90 Sedan / E91 Wagon / E92 Coupe / E93 Cabrio > Soooo I brought my car in for service...



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      01-05-2011, 01:26 PM   #1
Bigman30685
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Soooo I brought my car in for service...

If you find my previous post (about a month ago), I posted that I had an issue with my vehicle downshifting (auto trans). When slowing down to about 5 miles an hour, the car would jerk extremely hard into first, really annoying. They claim its normal but they are willing to look into it (they gave me a 335xi as a loaner, and it doesn't downshift hard at all). They are ready to claim that the "adaptive transmission" may not allow another 335i to drive like my 335i. Is there a way they can reset it?

Secondly, microfilter needs to be changed...$260 bucks?? What is that for?

Third HFPF, was never replaced due to recall so they're going to do it for fun.

Some electronic scope thing that they suggest to check the electronics, they want to charge me $70 for it.

They'll let me know tomorrow what/if there are any issues.

Any comments/advice?

Took the car into Patrick BMW in Schaumburg, IL for any locals that have any info on their service department.
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      01-05-2011, 01:33 PM   #2
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1) Neutral Idle Control, NIC....You can have it coded out but it will increase gas mileage. I recently had my car reprogrammed because my passenger seat airbag sensor mat was faulty and they had to reprogram the whole car to the newest software to reinitialize the system.

Jerkiness is somewhat improved. Still there though.

2) Microfilter is part of your AC system. It filters the incoming ir into the cabin. IIRC, it's a $20 or so part. About 10 screws to remove, remove the cover, then replace the filter and revers the first 2 steps....very simple and not worth the quoted $260. Just ask for the part and do it yourself.

3) HPFP is a recall and needs to be done. You can opt to not do it but I think you won't be covered if it fails.
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      01-05-2011, 01:39 PM   #3
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your dealer is bending you over and lubing the SHIT out of themselves because they are about to RAIL you.

dont do any of it... except for the stuff you need.
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      01-05-2011, 01:50 PM   #4
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Isn't the microfilter part of included maintenance? Or is your car out of warranty?
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      01-05-2011, 01:54 PM   #5
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OP: Let them do the HPFP and and anything else that is FREE.

As for the microfilter, if your car is out of warranty, this is an easy DIY, see post 30 here http://www.e90post.com/forums/showth...icrofilter+diy

Transmission reset, see here http://www.e90post.com/forums/showth...e+driver+reset
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If no codes are being thrown use Chevron Techron fuel injector cleaner (concentrate). It solves rpm fluctuating upon cold start-up. Also, for most BMW problems start off by scanning your car with the Peake Research Tool. It contains the actual BMW codes. If you want to register a newly installed battery for free (just buy a $10 cable) and google/download BMWLogger

Last edited by Chriztofor; 01-05-2011 at 02:02 PM..
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      01-05-2011, 01:58 PM   #6
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Quote:
Originally Posted by express705 View Post
your dealer is bending you over and lubing the SHIT out of themselves because they are about to RAIL you.

dont do any of it... except for the stuff you need.

priceless statement... yet very true...
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      01-05-2011, 01:59 PM   #7
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One more thing. Since you are new here, here are some useful links:

1) Here is a link where you can find your owner’s manual (in case you lost it) and videos about your car http://www.bmwusa.com/Standard/Content/Owner/dgh.aspx

2) Here is a list of useful DIYs (Even if you don’t DIY as least you know what they do when they work on your car) http://www.e90post.com/forums/showthread.php?t=1721

3) This link is a must read if you are thinking about modding your car, http://www.e90post.com/forums/showthread.php?t=66970

4) If you are thinking about extended warranties take a look here, especially at post #20 http://www.e90post.com/forums/showth...ded+warranties

5) If you have an iphone (android app coming soon), download the bimmerpost app http://www.bimmerpost.com/tag/bimmerpost-app/

Welcome and Happy Motoring!
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If no codes are being thrown use Chevron Techron fuel injector cleaner (concentrate). It solves rpm fluctuating upon cold start-up. Also, for most BMW problems start off by scanning your car with the Peake Research Tool. It contains the actual BMW codes. If you want to register a newly installed battery for free (just buy a $10 cable) and google/download BMWLogger

Last edited by Chriztofor; 01-05-2011 at 02:06 PM..
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      01-05-2011, 02:03 PM   #8
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Quote:
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Isn't the microfilter part of included maintenance? Or is your car out of warranty?
All '07s are about out of warranty now.
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      01-05-2011, 02:04 PM   #9
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Hiya,

Chicago local here. I think they may be overcharging and trying to get extra unnecessary work done so that they can make some cash off you.

If you are still in warranty then they should not be charging you a thing.

The HPFP recall is a good thing. Have them replace it. It should also come with updated software for the car.

Finally, talk to them about the fuel injector recall that recently cropped up. You have a 07 model so chances are you will be covered under that recall and that should be free as well.

If your maitenance/warranty is over, then definitely purchase parts yourself. Normally one of the best places to buy OEM parts is http://getbmwparts.com/ which is the web front end to TischerBMW.

Just to make it very clear: recall work has nothing to do with warranty. Everything under recall is free and covered by BMW regardless of mileage and/or warranty status.
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      01-05-2011, 03:24 PM   #10
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I've taken my car to Jacobs in Naperville. They were pretty good. Maybe shoot over there.
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      01-05-2011, 03:28 PM   #11
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Quote:
Originally Posted by reprod View Post
Quote:
Originally Posted by express705 View Post
your dealer is bending you over and lubing the SHIT out of themselves because they are about to RAIL you.

dont do any of it... except for the stuff you need.

priceless statement... yet very true...
Only the truth here
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      01-05-2011, 03:39 PM   #12
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I've never dealt with Patrick's service but I have with sales and other people there and they are all a bunch of douches IMO. Doesn't surprise me they are trying to scam you.
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      01-05-2011, 03:47 PM   #13
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What is NIC? Some kind of software upgrade? What does it do?

Filter is an easy DIY, although you'll need to get the service light reset or by a Bavarian Technic cable to do it yourself (I think that will do it)

Electronic scope? Uhhhh....does everything work? If so, you're good to go. They're probably just looking for trouble codes, which they aught to do for free if you're in for warranty service.

It's great they're giving you the new HPFP without asking though.

Try the transmission reset DIY and see if that fixes your shifting.
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      01-05-2011, 06:04 PM   #14
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ya when i lived there (at school now) i always went to motorwerks in barrington. i purchased my car there and always went there for service and got nothing but the best every time. it sounds like patrick is screwing you.
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      01-05-2011, 06:37 PM   #15
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Quote:
Originally Posted by carve View Post
What is NIC? Some kind of software upgrade? What does it do?

Filter is an easy DIY, although you'll need to get the service light reset or by a Bavarian Technic cable to do it yourself (I think that will do it)

Electronic scope? Uhhhh....does everything work? If so, you're good to go. They're probably just looking for trouble codes, which they aught to do for free if you're in for warranty service.

It's great they're giving you the new HPFP without asking though.

Try the transmission reset DIY and see if that fixes your shifting.
Neutral Idle Control...it disengages the diff when you come to a stop. Ever been rolling up to a light and in D and you feel the car jerk forward as if someone tapped you? It's NIC.

Ever let your foot off the brake after a complete stop and it feels like your brake are still applied for a second. It's the NIC re-engaging the diff.

Very poor design and execution by BMW.
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      01-05-2011, 09:01 PM   #16
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Do dealerships service departments compete on pricing on services? I may call another dealership to see if it would be the same or better.

Everything else works as far as my electronics goes...

I have purchased a BMW from Patrick in the past and haven't had one in the last 3 years but when I walked into the dealer area after buying this car last month, its a bunch of italian guys with pinky rings drinkin espresso (no offense), and me being a personal trainer walked in there looking for the service department in gym shorts they looked at me like I was homeless. The service advisor was kind of an a$$ also.

I purchased my first porsche from Motor Werks of Barrington and had a great experience also, but when I told them I purchased a car from a different dealer they said I cannot have a loaner car when I do service with them. So thats out since I work 6 days a week and have no extra time to even take a shit, so waiting for the car is impossible.

One more thing I noticed about the loaner Patrick gave me, the lights, when you hit the unlock, the angel eyes come on and the break lights also. Does mine do that??? I have a 2007 335i...this one is a newer 335xi.

Thanks again guys from protecting me from getting railed lol.
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      01-06-2011, 12:28 AM   #17
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      01-06-2011, 10:33 AM   #18
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contacted another dealership...the service manager went nuts. he thought they were screwing me over and invited me to come by their service department and they'll have me done in 30 minutes with a bill under $100,.
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      01-06-2011, 10:37 AM   #19
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Quote:
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contacted another dealership...the service manager went nuts. he thought they were screwing me over and invited me to come by their service department and they'll have me done in 30 minutes with a bill under $100,.
99.99 is under 100, and still an ASS RAPING for 30 minutes of twiddling thumbs.
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      01-06-2011, 12:36 PM   #20
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Just got a call from my supposed "service advisor". He reset the adaptive transmission and the jerk has stopped during the downshift.

Hpfp has been replaced. No issues.

retracted previous price for airfilter....all work for $250, i said i'll wait before i get that done.

the electronic scope is apparently required to reset the service light and to check the rest of the electronics....what a joke, $70 to turn off a light?

I did mention the other dealer and he said that wasn't possible.
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      01-06-2011, 12:51 PM   #21
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That statement right there of "that not being possible" should be all the reason you need to never go there again. I know what you mean with the type of douche's working there. It's like Jersey Shore goes to prom.

Do the filter yourself, it's easy and takes 10 min.
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      01-06-2011, 12:52 PM   #22
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I just need to take it to a service shop to reset the service indicator, or can i do it my self. I have the idrive system
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