My Front Springs on my New 335i Have Pieces Coming Off!

DrivesOnPotholes · 01-01-2007, 07:22 PM

I heard rattles while driving and discovered this on my left front spring!

In the torn rubber covering, I discovered this broken plastic ring

I only have highway miles thus far with 1300 miles. Do you think the dealer will give me gried about not replacing it under warranty?

oneshare325 · 01-01-2007, 07:38 PM

Holy crap is that a shipping spacer/block??

fivepntohh · 01-01-2007, 07:39 PM

those look like the strut bumpers that are supposed to be removed at the dealership at delivery. Can anyone else confirm this.

teknochild · 01-01-2007, 07:49 PM

wow, dumb dealer, what exactly is that piece for anyway

MBrown1003 · 01-01-2007, 07:56 PM

Quote:

Originally Posted by DownInLA

I heard rattles while driving and discovered this on my left front spring!

In the torn rubber covering, I discovered this broken plastic ring

I only have highway miles thus far with 1300 miles. Do you think the dealer will give me gried about not replacing it under warranty?

If that's a shipping piece that shoulda been removed prior to delivery, the dealer will probably be hoping and praying you don't give THEM grief about it. I'm pretty sure they'll replace the torn pieces RFQ. (That's "really ... quick". The "F" is silent.

)

oneshare325 · 01-01-2007, 07:56 PM

If they are the shipping spacers/blocks, they were supposed to be removed by the dealer when they were preping the car for delivery, I would take the pieces back to your dealer and start yelling! I THINK that they can do damage to your suspension if left in! Make them look over you car/suspension and make sure they fix anything that may have been damaged! Good luck!

STE92VE · 01-01-2007, 08:04 PM

I love these posts....makes me even more glad I made the decision to do PCD.

NoMods · 01-01-2007, 08:08 PM

my dealer forgot to remove those on my Audi TT also

hemi to e90 · 01-01-2007, 08:15 PM

Quote:

Originally Posted by armoredsaint

my dealer forgot to remove those on my Audi TT also

same with my B7..... unfortunetly this is a common problem. id take it to another dealer and request it to be looked at, this way u have an unbaised opinion. if is baised its to show the errors of the previous dealer and to make themselves look better. i had it happen on my B7 by bell audi and they claimed it was not a big deal, found out when i took it to another dealer (riverside who i HIGHLY RECOMMEND) that it was a big deal and i needed alot of parts fixed!

DrivesOnPotholes · 01-01-2007, 09:01 PM

Quote:

Originally Posted by hemi to e90

same with my B7..... unfortunetly this is a common problem. id take it to another dealer and request it to be looked at, this way u have an unbaised opinion. if is baised its to show the errors of the previous dealer and to make themselves look better. i had it happen on my B7 by bell audi and they claimed it was not a big deal, found out when i took it to another dealer (riverside who i HIGHLY RECOMMEND) that it was a big deal and i needed alot of parts fixed!

Thanks for the suggestion. I have a feeling Santa Monica BMW may tell me notthing is damaged regardless of the condition. The next nearest dealership is Beverly Hills BMW (any experience with them?) which is 6 miles away. Since I already drove 1300 miles with the spacers on, is there any harm in driving that distance or should I call BMW assist to tow the car?

Thanks for all your help

roller84 · 01-01-2007, 09:14 PM

I'm curious. Did the suspension "feel" a little wierd while driving? Did it seem rougher or unstable when taking turns at speed?

a burrito · 01-01-2007, 09:38 PM

my gti had shipping spacers left in. drove on them for about 500 miles and encountered no problem. make sure it has done damage before you get all crazy about it to your dealership. i would think it would be harmless if they drive off the ship and drive it to the truck for delivery with the spacers on the vehicle

evoi19 · 01-01-2007, 10:20 PM

What exactly are these shipping spacers and where are they on the car? When bought mine a few weeks ago, it was just shipped to them, and I want to check to see if they removed them too.

findtom · 01-01-2007, 10:30 PM

Quote:

Originally Posted by DownInLA

Thanks for the suggestion. I have a feeling Santa Monica BMW may tell me notthing is damaged regardless of the condition. The next nearest dealership is Beverly Hills BMW (any experience with them?) which is 6 miles away. Since I already drove 1300 miles with the spacers on, is there any harm in driving that distance or should I call BMW assist to tow the car?

Thanks for all your help

Have you been to the forum for your local region? (i.e. "regional forums" on the main page)

I'm sure you'll find someone on there that will have experience with BH BMW and maybe can give you a contact referral as well.

Jaws · 01-01-2007, 10:55 PM

Quote:

Originally Posted by a burrito

my gti had shipping spacers left in. drove on them for about 500 miles and encountered no problem. make sure it has done damage before you get all crazy about it to your dealership. i would think it would be harmless if they drive off the ship and drive it to the truck for delivery with the spacers on the vehicle

The first pic shows that the boot covering the strut is torn.

DowntownBMW · 01-01-2007, 11:02 PM

dont forget to give us an update tomorrow!!

wj4 · 01-01-2007, 11:17 PM

Quote:

Originally Posted by Jaws

The first pic shows that the boot covering the strut is torn.

I also saw that in the first picture, although it is kind of hard to make out since it is blurry.

I'm fairly familiar with strut/springs as I've installed coilovers and springs for different cars before. Although the torn boot doesn't really pose a problem, I'd take it in anyways to have them replaced it since it is their fault.

However, I can not picture where on the strut or springs would these rings go? Does the ring sit around one of the coil of the spring?

myfirstbimmer · 01-01-2007, 11:28 PM

Yes, those are the shipping blocks indeed. These should of been removed when they did the PDI. It seems someone didnt follow the checklist. I would suggest you contact your Service manager as well as BMW USA about this....

Good luck!

DrivesOnPotholes · 01-02-2007, 11:28 AM

Quote:

Originally Posted by roller84

I'm curious. Did the suspension "feel" a little wierd while driving? Did it seem rougher or unstable when taking turns at speed?

Having never driven a BMW before, I can't say. It did feel a bit hard when going over bumps, but I figured it was part of the compromise of having the sports package.

I took the car to the dealer and they acknowledge that it should have been removed during PDI. I demanded that they check all the springs and told them that I would give them a bad review unless they make it up to me. The SA told me that the front spring will need to be replaced. I left the car there and will let you know how fast they get the car back to me.

Thanks all for your advice.

bronco · 01-02-2007, 12:25 PM

why would they change the springs? the springs should not be damaged at all from this plastic spacers? Maybe they wanted to be cautious this time?
And make sure you mark your old springs somewhere, ao you know if they really changed them

just kiddin

daves335i · 01-02-2007, 01:32 PM

BTW, my friend's 328xi... Same dam thing! He drove around 2K miles with them on.

MacAttack · 01-02-2007, 02:55 PM

Geat info to know. Where are these spacers generally placed? High on the springs, hidden or plain view?

01-01-2007, 07:22 PM	#1
DrivesOnPotholes Enlisted Member 30 Rep 37 Posts Drives: 2023 M3 Comp xDrive Join Date: Dec 2006 Location: OC and Bay Area, California iTrader: (0) Garage List 2023 BMW M3 Competi ... [0.00]	My Front Springs on my New 335i Have Pieces Coming Off! I heard rattles while driving and discovered this on my left front spring! In the torn rubber covering, I discovered this broken plastic ring I only have highway miles thus far with 1300 miles. Do you think the dealer will give me gried about not replacing it under warranty? __________________ 2023 M3 Competition xDrive in Portimao Blue
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01-01-2007, 07:38 PM	#2
oneshare325 Brigadier General 199 Rep 4,178 Posts Drives: E90 325i, E82 135i Join Date: Feb 2006 Location: Arlington, VA iTrader: (11) Garage List 2018 BMW M3 [0.00] 2006 325i [0.00]	Holy crap is that a shipping spacer/block??
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01-01-2007, 07:39 PM	#3
fivepntohh Enlisted Member 3 Rep 42 Posts Drives: 06 BMW 330xi & 92 Mustang Join Date: Mar 2006 Location: Novi, MI USA iTrader: (1)	those look like the strut bumpers that are supposed to be removed at the dealership at delivery. Can anyone else confirm this.
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01-01-2007, 07:49 PM	#4
teknochild Your resident 4um troll 125 Rep 2,020 Posts Drives: 335 coupe Join Date: Dec 2006 Location: fl iTrader: (0)	wow, dumb dealer, what exactly is that piece for anyway
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01-01-2007, 07:56 PM	#6
oneshare325 Brigadier General 199 Rep 4,178 Posts Drives: E90 325i, E82 135i Join Date: Feb 2006 Location: Arlington, VA iTrader: (11) Garage List 2018 BMW M3 [0.00] 2006 325i [0.00]	If they are the shipping spacers/blocks, they were supposed to be removed by the dealer when they were preping the car for delivery, I would take the pieces back to your dealer and start yelling! I THINK that they can do damage to your suspension if left in! Make them look over you car/suspension and make sure they fix anything that may have been damaged! Good luck!
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01-01-2007, 08:04 PM	#7
STE92VE STEVIL Empire 218 Rep 6,297 Posts Drives: Fast Join Date: May 2006 Location: Long Island, NY iTrader: (0)	I love these posts....makes me even more glad I made the decision to do PCD.
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01-01-2007, 08:08 PM	#8
NoMods Colonel 1108 Rep 2,326 Posts Drives: 2022 M5 Join Date: May 2006 Location: USA iTrader: (10) Garage List 2022 M5 [10.00]	my dealer forgot to remove those on my Audi TT also
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01-01-2007, 09:14 PM	#11
roller84 Captain 62 Rep 774 Posts Drives: E90 335i & E60 550i Join Date: Dec 2005 Location: NYC iTrader: (2) Garage List 2018 BMW M5 [0.00] 2007 BMW 335i [0.00]	I'm curious. Did the suspension "feel" a little wierd while driving? Did it seem rougher or unstable when taking turns at speed?
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01-01-2007, 09:38 PM	#12
a burrito Lieutenant Colonel 56 Rep 1,962 Posts Drives: Urus, 958.2 TTS, 997 S Join Date: May 2005 Location: Irvine, CA iTrader: (1)	my gti had shipping spacers left in. drove on them for about 500 miles and encountered no problem. make sure it has done damage before you get all crazy about it to your dealership. i would think it would be harmless if they drive off the ship and drive it to the truck for delivery with the spacers on the vehicle __________________ Peanut Butter Chunky
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01-01-2007, 10:20 PM	#13
evoi19 Lieutenant General 1524 Rep 17,386 Posts Drives: 2022 G80C Join Date: Dec 2006 Location: Bay Area iTrader: (18)	What exactly are these shipping spacers and where are they on the car? When bought mine a few weeks ago, it was just shipped to them, and I want to check to see if they removed them too.
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01-01-2007, 11:02 PM	#16
DowntownBMW Private First Class 4 Rep 159 Posts Drives: e92 335i Join Date: Nov 2006 Location: Toronto iTrader: (0)	dont forget to give us an update tomorrow!!
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01-01-2007, 11:28 PM	#18
myfirstbimmer Private First Class 15 Rep 145 Posts Drives: E90 SG 330i Join Date: Apr 2005 Location: T.O. iTrader: (0)	Yes, those are the shipping blocks indeed. These should of been removed when they did the PDI. It seems someone didnt follow the checklist. I would suggest you contact your Service manager as well as BMW USA about this.... Good luck! __________________ 35% Formula 1 Ceramic Tints, //M E-Brake handle, //M Steering Wheel
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01-02-2007, 12:25 PM	#20
bronco Colonel 76 Rep 2,104 Posts Drives: e92 Join Date: Nov 2006 Location: Atlanta iTrader: (0)	why would they change the springs? the springs should not be damaged at all from this plastic spacers? Maybe they wanted to be cautious this time? And make sure you mark your old springs somewhere, ao you know if they really changed them just kiddin __________________ SaaS - The world of tomorrow is already here...www.saaschronicles.com
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01-02-2007, 01:32 PM	#21
daves335i Private First Class 6 Rep 116 Posts Drives: BMW 335i Join Date: Nov 2006 Location: Syracuse, New York iTrader: (1)	BTW, my friend's 328xi... Same dam thing! He drove around 2K miles with them on.
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01-02-2007, 02:55 PM	#22
MacAttack Colonel 29 Rep 2,134 Posts Drives: fast enough Join Date: Nov 2006 Location: Afghanistan iTrader: (0) Garage List 2007 BMW [0.00]	Geat info to know. Where are these spacers generally placed? High on the springs, hidden or plain view? __________________ 2007 E92 335i Coupe: Monaco Blue/Premium/Sports/Winter Package/Nav/CA/6MT/TT/Active Cruise/Active Steering/iPod/Rear Shade/Tint/Short Shifter/OEM Alum Pedals//
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