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First dealing with BMW service
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06-14-2010, 07:03 PM | #1 |
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First dealing with BMW service
Speedometer is 4 to 6 miles per hour slow at expressway speeds. Confirmed with speed check devices.
Response: No codes stored. Speedometer can have a variance of 5-7MPH Memory settings don't hold on one of the two key fobs. Confirmed as tech could not make it work either. Response: No faults stored Compass- direction of true north reads northeast. Response: Compass will not read correctly. Parts ordered. What are the feelings out there, KIA gives better service than this. As it is the dealer is a couple hundred mile round trip and going to another dealer would be in excess of 400 miles. |
06-14-2010, 07:25 PM | #2 |
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Me: When I go to unlock my car with Comfort Access, the door doesn't unlock. Sometimes it makes a clicking sound like it's jammed and remains locked.
SA: (Look at customer like he has 3 heads) It does what???? Me: Would you like to see for yourself? SA: (after trying it) Wow, it does do that just like you said. Invoice: Cust states car locks instead of unlocking. SA able to duplicate. Comfort access performing as designed. |
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06-14-2010, 07:25 PM | #3 |
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It Is A Well Known Fact That Bmw Speedos Always Read About 4 Mph Above The Correct Speed. Did You Read The Owners Manual In Reference To The Compass?? It Has To Be Calibrated. A Very Simple Procedure. It Is Explained Quite Clearly In The Manual
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06-14-2010, 07:27 PM | #4 |
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First of all, welcome to the board!
The speedometer is designed to read slower than actual speed. From what I gather, there are huge penalties in Germany for overstating the actual speed, so BMW designs with a slower reading. As for the compass, did you try calibrating it? There are instructions in the manual on how to do that for your particular area. Unless it's really broken, I'm not sure why they wouldn't try that first. I've had exemplary service from my dealer, so I can't say I've had any complaints. EDIT: Looks like DTRJ beat me to the response!
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06-14-2010, 07:37 PM | #5 |
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Yes I read the manual. And re-read for each item I felt was a problem.
I tried the calibration twice with same result. They set magnetic field and performed manual calibration with the same result. Do you really think they would order parts without performing checks first? |
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06-14-2010, 07:40 PM | #6 |
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No. It actually reads faster than you're going.
If it read slower than actual, that would not be good.
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06-14-2010, 07:43 PM | #7 | |
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Maybe BMW has various rims and tires available and the number of revs per mile is not identical across all the possible tires fitted in a respective position. |
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06-14-2010, 07:48 PM | #8 | |
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06-14-2010, 07:52 PM | #9 |
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06-14-2010, 07:53 PM | #10 |
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I currently own a BMW, Nissan and Honda - all have speedos that register slightly higher than the actual speed. I think it's a conspiracy to rack up miles faster and get you to the end of your warranty period.
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06-14-2010, 07:54 PM | #11 | |
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06-14-2010, 07:55 PM | #12 |
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Nah. The odometer in a BMW is accurate. BMW has just tinkered with the speedo.
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06-14-2010, 07:55 PM | #13 | |
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06-14-2010, 07:55 PM | #14 | |
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I also rarely see a BMW's poking along at 5 miles below posted limits. |
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06-14-2010, 08:04 PM | #15 | |
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06-14-2010, 08:11 PM | #16 |
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Really, I see BMWs poking around at 5mph below the limit, in the left lane, all the time. Often being driven by people talking on hand-hled cell phones.
Nearest BMW dealer (BMW Gallery, Calgary) is less than 1/2 mile away. Experience has been so good that I now drive 30-40 minutes to another dealer. |
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06-14-2010, 08:14 PM | #17 | |
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Every compass ever made points to the magnetic north.
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06-14-2010, 08:33 PM | #18 |
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My Nissan is dead-on with the GPS. The car is a 1998, so maybe the conspiracy started a few years later. My BlackBerry is also set for Casablanca time plus 6 minutes from the factory, yet another carrier trick where they bill me for 306 extra minutes every month.
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06-14-2010, 08:48 PM | #19 |
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The offset is programmed into the speedometer (NOT odometer) intentionally. It's due to very strict regulations in Europe which state a car can never, under any circumstances, display a speed slower than actual. BMW and other European cars program the offset into the speedometer to ensure they're in compliance with this rule.
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06-14-2010, 09:27 PM | #20 |
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You're absolutely right! It was a long day at work, and I think my brain decided to go home first.
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06-15-2010, 10:59 AM | #21 |
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To the OP: Don't worry, they will change everything that you complain about and even suggest other repairs once your warranty runs out.
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If no codes are being thrown use Chevron Techron fuel injector cleaner (concentrate). It solves rpm fluctuating upon cold start-up. Also, for most BMW problems start off by scanning your car with the Peake Research Tool. It contains the actual BMW codes. If you want to register a newly installed battery for free (just buy a $10 cable) and google/download BMWLogger
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06-15-2010, 11:03 AM | #22 | |
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Under warranty = software and if that doesn't work, it's working as designed Out of Warranty = anything you want changed/fixed and then some |
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