Dealer refused maintenance because i changed out my runflats

liquid77 · 04-02-2010, 12:34 AM

Last week, the warning indicator for my 335 coupe came on. My brake pads needed to be replaced. Today, I brought my car to BMW of Monrovia to have my brake pads replace. To my dismay, I am told that because I replaced my runflat tires with non-runflat tires, my warranty has been voided.

Has this happened to anyone? Is this true? I am going to call other local dealership to see if someone will still honor my warranty. This is a purchased car and not a lease.

buckshizzo · 04-02-2010, 12:38 AM

wow! I really don't see how that affects the braking system. I'd take it to another BMW dealership.

sleepyx637 · 04-02-2010, 04:19 AM

lol, you're shitting us right? april fools?

you should've smacked the fucker that told you that. then tell him that "warranty" and "maintenance" are two different things, and that you're in for "maintenance" (at least i think that's what covers the brake pads). is he saying that it's harder to stop non-runflats (which is probably bullshit because non-runflats are lighter), and therefore that prematurely wore out your brake pads? ask for a manager.

tyler9595 · 04-02-2010, 04:34 AM

that's ridiculous! Go to the service manager, and if that doesnt work, go to another dealer.

FrankiE90 · 04-02-2010, 04:38 AM

twinship · 04-02-2010, 09:49 AM

I HOPE it's a joke...

flymosquera · 04-02-2010, 10:26 AM

bro call bmw of america !! that has to be all bull shit...like already some one said warranty and maintenance are two different things... they just dont want to do that for you

Patsfan123 · 04-02-2010, 11:34 AM

Umm last time I checked there was no warranty on tires or wheels anyway.. But no part of your warranty should be voided, maintenance or not.

NaTuReB0Y · 04-02-2010, 11:43 AM

i had my rear brakes & pads replaced by the dealer.......

Gary@TireRack · 04-02-2010, 11:52 AM

I think this may be a joke...

stevenqdz · 04-02-2010, 12:17 PM

this has to be a joke!

EZ_TUR90 · 04-02-2010, 12:22 PM

http://www.bmwusa.com/Standard/Conte...teService.aspx << Print this out and staple it to your SA forehead!

Warranty and Maintenance are two different things!

Craig@SupremePower · 04-02-2010, 03:51 PM

wow thats crazy..

ibeclueless · 04-02-2010, 09:23 PM

that has never happened me, try somewhere else

04-02-2010, 09:25 PM

Only a push over would say that...

bulldog_yyc · 04-02-2010, 11:52 PM

Quote:

Originally Posted by sleepyx637

lol, you're shitting us right? april fools?

you should've smacked the fucker that told you that. then tell him that "warranty" and "maintenance" are two different things, and that you're in for "maintenance" (at least i think that's what covers the brake pads). is he saying that it's harder to stop non-runflats (which is probably bullshit because non-runflats are lighter), and therefore that prematurely wore out your brake pads? ask for a manager.

+1

vase330 · 04-03-2010, 12:18 AM

Joke. I got some winter rims and tire (non-RFT blizzarks) package through Gary@TireRack, swapped out my OEM wheels and I have been in to dealer twice and no one said a damn thing.

E90 Skye · 04-03-2010, 01:39 AM

haha my SA recommended me some non RFT Michelins when I told him I didn't like the RFTs I had.

04-02-2010, 12:34 AM	#1
liquid77 Enlisted Member 7 Rep 31 Posts Drives: BMW Join Date: Jul 2006 Location: Los Angeles iTrader: (0)	Dealer refused maintenance because i changed out my runflats Last week, the warning indicator for my 335 coupe came on. My brake pads needed to be replaced. Today, I brought my car to BMW of Monrovia to have my brake pads replace. To my dismay, I am told that because I replaced my runflat tires with non-runflat tires, my warranty has been voided. Has this happened to anyone? Is this true? I am going to call other local dealership to see if someone will still honor my warranty. This is a purchased car and not a lease. __________________ 2007 335i 6MT black sapphire metallic, black dakota gray poplar, sports,prem, comfort access, power rear sunshade 8/4 - on order 9/5 - production started 9/12 - production completed 9/14 - awaiting transport to port 9/17 - awaiting departure from port 9/18- onboard the HOJIN 10/10 - at VPC 10/15 - delivered
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04-02-2010, 12:38 AM	#2
buckshizzo First Lieutenant 3 Rep 308 Posts Drives: '09 JB E92 335i Join Date: Feb 2010 Location: SoCal iTrader: (5)	wow! I really don't see how that affects the braking system. I'd take it to another BMW dealership.
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04-02-2010, 04:19 AM	#3
sleepyx637 Captain 19 Rep 952 Posts Drives: '09 E92 335i Join Date: Apr 2009 Location: LA iTrader: (0)	lol, you're shitting us right? april fools? you should've smacked the fucker that told you that. then tell him that "warranty" and "maintenance" are two different things, and that you're in for "maintenance" (at least i think that's what covers the brake pads). is he saying that it's harder to stop non-runflats (which is probably bullshit because non-runflats are lighter), and therefore that prematurely wore out your brake pads? ask for a manager.
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04-02-2010, 04:34 AM	#4
tyler9595 Captain 47 Rep 723 Posts Drives: Boring Join Date: Nov 2006 Location: Indianapolis, IN iTrader: (1)	that's ridiculous! Go to the service manager, and if that doesnt work, go to another dealer. __________________ Previous - 2015 M4 - ZEC, M DCT, ZLP, Adaptive M Suspension, HK Audio Previous - 2015 X3 xDrive35i - BSM, ZPP, ZCW, Nav, HK Audio Previous - 2013 135is (N55) - Carbon Black, ZPP, ZTP, DCT, HK audio, heated seats Previous - 2010 e90 335i (N54) - BSM, 6AT, ZSP, ZPP, ZCW, Hi-Fi, Nav, BMW PPK & PE, Dinan S2 Previous - 2007 e90 335i (N54) - BSM, 6AT, ZSP, ZPP, ZCW, Hi-Fi
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04-02-2010, 04:38 AM	#5
FrankiE90 Major General 654 Rep 8,801 Posts Drives: Krooked Sk8board Join Date: Feb 2008 Location: Pasadena, Ca iTrader: (11)	__________________ FrankiE90 AKA:.[The TANK] *CLICK THE SIG E90s (been gone but not forgotten) • KW clubsports • • • • • • • • • • 18" BBS GT4 // Build E30 (pending) + E46 M3 Wagon ESTORIL Blue
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04-02-2010, 09:49 AM	#6
twinship Booosted 44 Rep 832 Posts Drives: 2008 335i Join Date: Nov 2009 Location: Los Angeles iTrader: (3) Garage List 2008 335i [0.00]	I HOPE it's a joke... __________________ 2008 BMW 335i//Jet Black on Black Dakota Leather//Steptronic, Sport Package, Premium Package, Logic7 Sound, Aluminum Trim, iPOD & USB, Cobb S1+ Sport, ER FMIC, ER CP, K&N Filter, H&R Sport Springs, Koni Yellows, ECS Tuning spacers (F-10mm/R-15mm), Akebono pads, OEM Rear Aero Spoiler, OEM Sport Diffusor, Cyba 3.8" Tips, OEM Aluminum Pedals, M-tech Steering Wheel, Clear Reflectors
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04-02-2010, 10:26 AM	#7
flymosquera Private First Class 22 Rep 174 Posts Drives: 328i Join Date: Jun 2008 Location: florida iTrader: (5)	bro call bmw of america !! that has to be all bull shit...like already some one said warranty and maintenance are two different things... they just dont want to do that for you
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04-02-2010, 11:34 AM	#8
Patsfan123 First Lieutenant 14 Rep 328 Posts Drives: 2007 328xi Coupe Join Date: Apr 2009 Location: Quincy, MA iTrader: (0)	Umm last time I checked there was no warranty on tires or wheels anyway.. But no part of your warranty should be voided, maintenance or not.
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04-02-2010, 11:43 AM	#9
NaTuReB0Y Powered By 36DD 337 Rep 7,369 Posts Drives: 2006 E90 Join Date: Jul 2005 Location: Inland Empire iTrader: (12)	i had my rear brakes & pads replaced by the dealer....... __________________ 2006 E90 330i Jet Black \| 20" WORK VS-XX \| FK452 \| H&R Sport on Koni Yellow \| REMUS QUAD
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04-02-2010, 11:52 AM	#10
Gary@TireRack Moderator 369 Rep 4,745 Posts Drives: Formerly 1995 M3 Join Date: Oct 2006 Location: South Bend, IN, Tire Rack HQ iTrader: (2)	I think this may be a joke... __________________ Gary. Tire and Wheel Forum Moderator. Tire Rack Sales Rep Gary@Tirerack.com http://www.tirerack.com/a.jsp?a=AH8&url=index.jsp Please refer to 'Gary/E90 Post' as your previous contact when you order online to help support this forum.
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04-02-2010, 12:17 PM	#11
stevenqdz First Lieutenant 10 Rep 394 Posts Drives: 08 335xi e90 Join Date: May 2008 Location: VA iTrader: (8) Garage List 2008 e90 335xi [0.00]	this has to be a joke!
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04-02-2010, 12:22 PM	#12
EZ_TUR90 Ez tur90 189 Rep 3,191 Posts Drives: M6 Join Date: Jul 2008 Location: Los Angeles iTrader: (11)	http://www.bmwusa.com/Standard/Conte...teService.aspx << Print this out and staple it to your SA forehead! Warranty and Maintenance are two different things! __________________
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04-02-2010, 03:51 PM	#13
Craig@SupremePower G.O.A.T.! 1000 Rep 74,998 Posts Drives: '18 GMC Yukon XL Join Date: Mar 2008 Location: New Jersey iTrader: (14)	wow thats crazy..
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04-02-2010, 09:23 PM	#14
ibeclueless What 141 Rep 9,325 Posts Drives: E92 328xi Join Date: Mar 2009 Location: Quincy, MA iTrader: (1)	that has never happened me, try somewhere else __________________ E92 328xi Space Gray Aero Lip \| M3 Side Skirts \| CF Performance Spoiler \| ACS Roof \| Gloss Black Grilles \| LUX H8 Angels \| BMW Performance Exhaust My E92 Photos
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04-02-2010, 09:25 PM	#15
RemovedUser Guest 0 Rep n/a Posts Drives:	Only a push over would say that...
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04-03-2010, 12:18 AM	#17
vase330 Colonel 102 Rep 2,760 Posts Drives: 19 E63S; 15.5 RangeRover ATB Join Date: Jan 2007 Location: Arlington, Va iTrader: (1)	Joke. I got some winter rims and tire (non-RFT blizzarks) package through Gary@TireRack, swapped out my OEM wheels and I have been in to dealer twice and no one said a damn thing. __________________ E92 335 \| Space Gray \| Saddle Brown Dakota \| Dark Burl Trim \| ZPP \| ZSP \| AT \| Idrive \| 6FL \| FBO \| Dinan CAI \| Quaife LSD \| STG3 PROCede.
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04-03-2010, 01:39 AM	#18
E90 Skye Lieutenant 34 Rep 499 Posts Drives: E36 M3 Join Date: May 2009 Location: DFW, Texas iTrader: (1)	haha my SA recommended me some non RFT Michelins when I told him I didn't like the RFTs I had. __________________ CURRENT - E36 M3 Alpine White \| BC Coils \| FROMERLY - 2006 Jet Black 330i \| Premium Package \| ZF AT \| LUX 4.0 \| Jlevi M3 Front Bumper \| CF Mtech spoiler \| Gloss Black Grill \| Msport wheel \| Blacklines \| Koni FSD + Eibach Pro-kit \| BMS PBX
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