Error on bmwusa.com configurator?

jimbethesda · 09-15-2006, 12:37 PM

I might be doing something wrong, but it looks like there is an error with the new 335i sedan configurator...

If you add leather as an interior option, it adds $2,900 to the price of the car. But...the premium package that includes leather is only $2,450.

When you add the premium package after selecting leather, it adds $1,000 to the price, implying the stand-alone leather price should be $1,450, not $2,900.

Does everyone see this, our am I missing something?

EDK99 · 09-15-2006, 12:43 PM

Yeah there is something screwy when you add leather then add prem pkg. I'm sure someone at BMWUSA will catch it or be alerted to it and get it fixed.

Ed

jimbethesda · 09-15-2006, 12:44 PM

This one is more nit-picky, but the site lets you pick "Paddle Shifters" without picking automatic and the sport package. Easy programming to incorporate this logic.

jimbethesda · 09-15-2006, 12:53 PM

I just called about the pricing issue, but the woman didn't seem to really care. She said, "I try to get that taken care of for you". I said, "for me? Uh, it's for you!" She was just giving me the canned customer service response. Kind of dissapointing. We'll see how long it takes them to fix it.

Who wants to guess how long it takes them? I say Wednesday of next week.

kuthair · 09-15-2006, 12:55 PM

Quote:

Originally Posted by jimbethesda

Who wants to guess how long it takes them? I say Wednesday of next week.

Hahaha.. my guess they won't even notice it till Wed next week.

LEDZEP · 09-15-2006, 05:50 PM

You have to forgive them. They same guy who writes the software for the car's computer system also maintains the web site.

mkoesel · 09-15-2006, 06:45 PM

Quote:

Originally Posted by LEDZEP

You have to forgive them. They same guy who writes the software for the car's computer system also maintains the web site.

LOL - seriously though, how hard would it have been to make this stuff work outta the gate? It makes me wonder just who is manning the market facing IT staff at BMW USA. Come on guys, this is like amateur hour. The damn configurator is a bug ridden p.o.s.

GregL · 09-15-2006, 06:49 PM

Quote:

Originally Posted by LEDZEP

You have to forgive them. They same guy who writes the software for the car's computer system also maintains the web site.

jimbethesda · 09-15-2006, 09:59 PM

Agree. This is a very easy bug to check for. No excuse for any company, let alone a large company like BMW.

09-15-2006, 12:37 PM	#1
jimbethesda Colonel 1856 Rep 2,303 Posts Drives: M3 (F80) Join Date: Jun 2006 Location: Austin iTrader: (0)	Error on bmwusa.com configurator? I might be doing something wrong, but it looks like there is an error with the new 335i sedan configurator... If you add leather as an interior option, it adds $2,900 to the price of the car. But...the premium package that includes leather is only $2,450. When you add the premium package after selecting leather, it adds $1,000 to the price, implying the stand-alone leather price should be $1,450, not $2,900. Does everyone see this, our am I missing something?
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09-15-2006, 12:43 PM	#2
EDK99 Captain 33 Rep 934 Posts Drives: 07 E85 M Join Date: Jul 2006 Location: FL iTrader: (0)	Yeah there is something screwy when you add leather then add prem pkg. I'm sure someone at BMWUSA will catch it or be alerted to it and get it fixed. Ed __________________ 2007 e85 Imola Red \| Black Leather \| Carbon Leather Trim \| Premium \| Navigation \| Heated Seats
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09-15-2006, 12:44 PM	#3
jimbethesda Colonel 1856 Rep 2,303 Posts Drives: M3 (F80) Join Date: Jun 2006 Location: Austin iTrader: (0)	another error This one is more nit-picky, but the site lets you pick "Paddle Shifters" without picking automatic and the sport package. Easy programming to incorporate this logic.
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09-15-2006, 12:53 PM	#4
jimbethesda Colonel 1856 Rep 2,303 Posts Drives: M3 (F80) Join Date: Jun 2006 Location: Austin iTrader: (0)	I just called about the pricing issue, but the woman didn't seem to really care. She said, "I try to get that taken care of for you". I said, "for me? Uh, it's for you!" She was just giving me the canned customer service response. Kind of dissapointing. We'll see how long it takes them to fix it. Who wants to guess how long it takes them? I say Wednesday of next week.
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09-15-2006, 05:50 PM	#6
LEDZEP Lieutenant General 418 Rep 12,276 Posts Drives: 2009 E70 & 2011 F25 Join Date: Jun 2005 Location: Area 51 iTrader: (0) Garage List 2011 X3 35i M Sport [7.62] 2009 X5 M Sport [0.00] 2007 328xi E90 [0.00] 2006 325xiT E91 [0.00]	You have to forgive them. They same guy who writes the software for the car's computer system also maintains the web site. __________________ I think it is bad luck to be superstitious
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09-15-2006, 09:59 PM	#9
jimbethesda Colonel 1856 Rep 2,303 Posts Drives: M3 (F80) Join Date: Jun 2006 Location: Austin iTrader: (0)	Agree. This is a very easy bug to check for. No excuse for any company, let alone a large company like BMW.
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