[jcatral14]

Just happened to me. Everything was working fine, got to destination and shut down car (pressed start/stop twice). Came back to car about 30 mins later and no audio Thought it was a pairing issue then it dawned on me this was the issue described here.

Got to another destination and tried restarting the car and turning audio on and off, powering up the car, shutting down, nothing. I took a video to show my SA when I bring it in and gave up. I knew it would come on again, probably in the morning or when I drove it again the next time. A few minutes later while still in the car, I heard a faint pop or snap, like an amp shorting. I knew that was it. Turned the car on and radio came on immediately.

Pretty sure it's the amp now. Does it affect HK models too or is it only confined to the base units?

Edit: it was in the mid 50s here today so I don't think this issue is cold related.

[jcatral14]

Spoke to my SA yesterday and she said she was not aware of any campaigns for this issue. Hasn't happened again for me but will def keep an eye out. Anyone else? Also are HK systems affected too or base units only?

[maaii11]

After changed the ASD AMP, we fix this issue of no sound.

[jcatral14]

Originally Posted by maaii11

After changed the ASD AMP, we fix this issue of no sound.

Is this the base unit? TFS

[PhadeOut]

Originally Posted by //TMT

This actually did reoccur for me back in June, on a perfectly mild day, and I did grab a video. But, it has not happened since. I agree it appears to be an output issue, and definitely not bluetooth, since all sound is gone including warning chimes.

Now that someone else has seen it, I'm maybe more motivated. PhadeOut, is yours the standard or HK system?

Sorry for later reply,

It's the standard audio system.