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My 335i's warranty has been voided. Need Help
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08-31-2008, 04:08 AM | #1 |
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My 335i's warranty has been voided. Need Help
Just wanted to share and would be great to hear some advices. Anyways, I have chipped my car with AA for almost a year. The car was running great for about six months. Then when summer came around, everytime I go over 60mph "Engine Malfunction" pops up all the time. Thus I haven't been able to go fast.
Just a week ago I took the chip off and it's still doing the same thing. I brought my car to the dealer today and after half a day the guy called me back to let me know that my car's warranty has been voided and that they couldn't and wouldn't do anything to my car for liable reasons. I told the guy I would pay for them to fix it, but he gave me the same answer. So... I think I'm screwed. Anyone with the same problem or could tell me what to do or where to bring the car?? Thank you for reading |
08-31-2008, 04:11 AM | #2 |
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Damn! I am sorry to hear but definitely go to some other dealer who wants your business. Post the name and put it to shame. Bastards stealers!
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08-31-2008, 04:12 AM | #3 |
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I'm confused.
You took the chip OFF before taking it to the dealership right? What reason did he give you for the voided warranty? What proof?
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08-31-2008, 04:16 AM | #4 |
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08-31-2008, 04:24 AM | #5 |
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What I learned is having a CA, it stores the information only if you put the key in the slot. Went to the dealers and many times they told me to at least put the key in the slot before I come in.
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08-31-2008, 04:45 AM | #6 |
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Ask them to explain exactly why they are voiding the warranty and go from there.
If they have proof you modded, such as from spliced wires, or logs showing increased boost etc you might be out of luck |
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08-31-2008, 04:50 AM | #7 |
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well unless he took the chip out the wrong way and not waiting 30 minutes before the car turns off itself.. then it will be stored in the memory..
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08-31-2008, 06:50 AM | #9 |
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I think it somehow works with the BMW Assist. There is a 6.0 (BMW beat Infiniti on this one) megapixel camera under the hood that uploads a video to You Tube, and at the same time, a rep gets a link at BMW Assist. The rep views the video and determine if a mod was performed.
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08-31-2008, 07:43 AM | #10 | |
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08-31-2008, 07:55 AM | #11 | |
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08-31-2008, 10:02 AM | #12 | |
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08-31-2008, 10:43 AM | #13 |
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Not having to worry about boost, chips, high pressure fuel pumps, and limp mode...I don't have much experience in this.
I would start with Active Autowerke....then find another dealer. The law is on your side, dealers must prove that a modification caused said failure in order for it to not be covered by the warranty.
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08-31-2008, 12:16 PM | #14 |
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08-31-2008, 12:37 PM | #15 |
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08-31-2008, 01:05 PM | #16 |
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Where do you live?
What dealer did you go to? They need to give you a reason for voiding warrenty, What was it? |
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08-31-2008, 01:09 PM | #17 |
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I live in Los Angeles. I went to Santa Monica BMW. Their reason was just that I have put after market components in my car and would not take any liability on fixing it.
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08-31-2008, 01:47 PM | #18 |
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Definitely remind them about this:
US Code - Title 15, Chapter 50, Sections 2301-2312 Legally, a vehicle manufacturer cannot void the warranty on a vehicle due to an aftermarket part unless they can prove that the aftermarket part caused or contributed to the failure in the vehicle (per the Magnuson Moss Warranty Act (15 U.S.C. 2302(C))
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08-31-2008, 01:51 PM | #19 | |
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08-31-2008, 02:01 PM | #20 | |
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They can't just void your warrenty because they don't want to take any liability. . . This just sounds like BS |
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08-31-2008, 02:01 PM | #21 | ||
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Lawyer would def help |
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08-31-2008, 02:02 PM | #22 | |
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