Tracking UK delivery

faffoocasey · 05-26-2018, 07:17 AM

Hey guys,

My order Now has a status of departed plant, and I remember reading somewhere that some of you guys are able to track ships etc. I am extremely impatient so seeing any progress keeps my (admittedly sad) fascination satisfied.

Any tips or tricks?

EDIT: I know I can talk to BMW Genius team online, but all they seem to be able to tell me is departed plant.

jbtco · 05-26-2018, 08:47 AM

Sadly BMW UK isn’t set up for tracking online. Your sales rep may get a bit more info from their system.

Rhino707 · 05-26-2018, 09:02 AM

My status was at departed plant for just under 4 weeks and then it changed to status 9610 - Port of Exit once it was in Europe. Neither the online genius or the dealer had any update available in between these two events, they didn’t even know whether it was on a boat.

Ragnarkov · 05-26-2018, 09:04 AM

it seems to be different everywhere you look.

I've heard other people in Canada have had success tracking their train cars, but my rep said he didnt have any tracking info, and to just harass him for updates.

I don't think he realizes I want to be texting him like 5 thousand times a day for updates...

allachie9 · 05-26-2018, 10:25 AM

I believe all the cars come over on Wallenius Wilhelmsen ships from Charleston.

A bit of guesswork might be required, but if you can get a screenshot of your order from your dealership, that will give an expected / possible due date with them.
From there you can probably work out when the car is due Southampton and on the WW website you can see which ships are due at that time.

Have a look on here -

https://www.2wglobal.com/webapps?min...ScheduleRWD%2F

and search for Charleston to Southampton sailings. Some ships go via Bremerhaven before calling at Southampton.

I see there is a ship leaving Charleston on 30th May . . . good luck.

snakehips · 05-26-2018, 11:36 AM

Are all UK-bound cars still coming from the US and not from the new plant in SA?

faffoocasey · 06-11-2018, 04:39 AM

Quote:

Originally Posted by Rhino707

My status was at departed plant for just under 4 weeks and then it changed to status 9610 - Port of Exit once it was in Europe. Neither the online genius or the dealer had any update available in between these two events, they didn’t even know whether it was on a boat.

I'm now at week 4 of departed plant, and each Monday by estimated delivery date gets pushed back by a week. Anyone else experiencing similar?

rrao56 · 06-13-2018, 02:14 AM

Quote:

Originally Posted by faffoocasey

I'm now at week 4 of departed plant, and each Monday by estimated delivery date gets pushed back by a week. Anyone else experiencing similar?

Mine finally arrived at the dealer after multiple delays. Took possession on Monday.
Hang in there

alexdm · 02-19-2020, 03:31 AM

(reviving old thread!!)

I currently have an X3 m40i en route to the UK (build date 18/01). It's very annoying that there is no way to track which ship the car is on. Well... very annoying is perhaps going a bit far but I like to be able to watch it's progress! I checked the schedules noted above and there is a fair chance it's on the Arc Integrity but who knows!

How come the US get proper order tracking and here in the UK all the BMW 'genius' can tell you is that it's "with their logistics partner"...

I assume there is no way for us UK guys to track the shipping progress?

wow400 · 02-19-2020, 07:33 AM

I wish - I’ve tried both the dealer & Genius to try find out more info but all they can tell me is it’s status 9000...
My delivery date seems to be +/- 10 days at the moment - sometime mid March is the best guess ��

alexdm · 02-19-2020, 12:52 PM

Yea mine too - week 13 currently....

Ravenous666 · 02-19-2020, 01:03 PM

Depends on the factory where it's build. If it's from South Africa you can track it. If it's from the US, it's limited to a few ships by a specific carrier.

Markee · 02-19-2020, 01:04 PM

When I ordered my Q5 you could track it through production and en route to Europe (the factory is in Mexico).

Some clever person had found out the shipping company Audi use and the ships schedules and even a tracker for the trips so you could tie in the date the car was shipped against one of the ships leaving port and track that ship.

However, my car was delayed and in trying to find out timescales, Audi UK advised the car was still waiting to get on the ship in Mexico, and the dealer said it had left Germany on the way to the UK and will be at the dealer in two weeks. I collected the car two weeks later.

Maybe that’s why BMW don’t offer a tracking facility as the Audi one was useless!

Ravenous666 · 02-19-2020, 01:34 PM

The same is possible with the X3 if you have the VIN.

I have tracked my car build in Rosslyn SA from Durban port till arrival in Bremerhaven.

For cars originating in Spartanburg it is possible if a vessel is from a specific shipping company.

alexdm · 02-19-2020, 03:10 PM

Yea I tried searching the shipping company for the VIN but it seems you can’t do that any more. Still only 4-5 weeks to go so not too long to wait... Would be nice if it could be tracked though!

Ravenous666 · 02-19-2020, 11:17 PM

If your car is shipped with Wallenius Wilhemsen ships, you can track it from Spartanburg.

https://www.walleniuswilhelmsen.com/

Go to Menu in the upper right, click Track and Trace and enter your VIN.

wow400 · 02-20-2020, 12:57 AM

Quote:

Originally Posted by Ravenous666

If your car is shipped with Wallenius Wilhemsen ships, you can track it from Spartanburg.

https://www.walleniuswilhelmsen.com/

Go to Menu in the upper right, click Track and Trace and enter your VIN.

They’ve stopped that tracking ability unfortunately.

alexdm · 02-20-2020, 01:19 AM

Yea sadly the VIN tracking is no more - so left with guessing which ship the car might be on I guess... The BMW genius said my car wasn’t at sea yet because they have a status for that (it’s currently 9000 - departed plant since 18th January). However I thought that for vehicles coming over from the US, you don’t see that status and it will suddenly be either EU port of exit or port of entry... But who knows

wow400 · 02-20-2020, 07:38 AM

I think the BMW Genius is based in India or something as it was pretty difficult to get the operator to understand what information I was after!

I asked them if they could just tell me what was on the screen they were looking at and the Genius said no!
Miserable git.

Anyway, my X4 was built in a couple of days (it seemed) and went from 5500-9000 on the 31st Jan and has been there ever since...

Ravenous666 · 02-20-2020, 09:40 AM

Quote:

Originally Posted by alexdm

Yea sadly the VIN tracking is no more - so left with guessing which ship the car might be on I guess... The BMW genius said my car wasn’t at sea yet because they have a status for that (it’s currently 9000 - departed plant since 18th January). However I thought that for vehicles coming over from the US, you don’t see that status and it will suddenly be either EU port of exit or port of entry... But who knows

The link I posted above is still working.

wow400 · 02-20-2020, 10:04 AM

Quote:

Originally Posted by Ravenous666

The link I posted above is still working.

Which field do you put the VIN into?

Ravenous666 · 02-20-2020, 10:10 AM

Quote:

Originally Posted by wow400

Which field do you put the VIN into?

Customer Reference Number

05-26-2018, 07:17 AM	#1
faffoocasey Private 30 Rep 72 Posts Drives: BMW 3 Series 320D G21 Tourer Join Date: Apr 2018 Location: Glasgow, UK iTrader: (0)	Tracking UK delivery Hey guys, My order Now has a status of departed plant, and I remember reading somewhere that some of you guys are able to track ships etc. I am extremely impatient so seeing any progress keeps my (admittedly sad) fascination satisfied. Any tips or tricks? EDIT: I know I can talk to BMW Genius team online, but all they seem to be able to tell me is departed plant.
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05-26-2018, 08:47 AM	#2
jbtco Captain 163 Rep 641 Posts Drives: F80 M3 Join Date: Nov 2008 Location: Scotland iTrader: (0)	Sadly BMW UK isn’t set up for tracking online. Your sales rep may get a bit more info from their system. __________________ M2 competition, Alpine White Previously Owned : X3 M 40i, F80 M3 Comp Pack, DCT, Yas Marina Blue, F80 M3, DCT , E92 M3 Comp Pack, E92 M3, Z4MC, E46 M3 CS, E46 M3
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05-26-2018, 09:02 AM	#3
Rhino707 Private First Class 77 Rep 182 Posts Drives: X3 M40i Join Date: Mar 2013 Location: UK iTrader: (0)	My status was at departed plant for just under 4 weeks and then it changed to status 9610 - Port of Exit once it was in Europe. Neither the online genius or the dealer had any update available in between these two events, they didn’t even know whether it was on a boat.
	Appreciate 0 Quote

05-26-2018, 09:04 AM	#4
Ragnarkov First Lieutenant 127 Rep 304 Posts Drives: 2018 X3 i30xdrive Join Date: Nov 2017 Location: Maple Ridge, BC iTrader: (0) Garage List 2018 BMW X3 [0.00]	it seems to be different everywhere you look. I've heard other people in Canada have had success tracking their train cars, but my rep said he didnt have any tracking info, and to just harass him for updates. I don't think he realizes I want to be texting him like 5 thousand times a day for updates...
	Appreciate 0 Quote

05-26-2018, 10:25 AM	#5
allachie9 Grumpy Old Man 1334 Rep 1,306 Posts Drives: G30 520i Join Date: Aug 2013 Location: North East Scotland iTrader: (0)	I believe all the cars come over on Wallenius Wilhelmsen ships from Charleston. A bit of guesswork might be required, but if you can get a screenshot of your order from your dealership, that will give an expected / possible due date with them. From there you can probably work out when the car is due Southampton and on the WW website you can see which ships are due at that time. Have a look on here - https://www.2wglobal.com/webapps?min...ScheduleRWD%2F and search for Charleston to Southampton sailings. Some ships go via Bremerhaven before calling at Southampton. I see there is a ship leaving Charleston on 30th May . . . good luck. __________________ Alan
	Appreciate 1 Captain_H19.00 Quote

05-26-2018, 11:36 AM	#6
snakehips Private First Class 50 Rep 153 Posts Drives: M40i Join Date: Apr 2018 Location: UK iTrader: (0)	Are all UK-bound cars still coming from the US and not from the new plant in SA?
	Appreciate 0 Quote

02-19-2020, 03:31 AM	#9
alexdm Private 23 Rep 81 Posts Drives: BMW X3 m40i Join Date: Jan 2020 Location: London UK iTrader: (0)	(reviving old thread!!) I currently have an X3 m40i en route to the UK (build date 18/01). It's very annoying that there is no way to track which ship the car is on. Well... very annoying is perhaps going a bit far but I like to be able to watch it's progress! I checked the schedules noted above and there is a fair chance it's on the Arc Integrity but who knows! How come the US get proper order tracking and here in the UK all the BMW 'genius' can tell you is that it's "with their logistics partner"... I assume there is no way for us UK guys to track the shipping progress?
	Appreciate 0 Quote

02-19-2020, 07:33 AM	#10
wow400 Private 27 Rep 59 Posts Drives: X4 M40D Join Date: Jan 2020 Location: Worcestershire, UK iTrader: (0)	I wish - I’ve tried both the dealer & Genius to try find out more info but all they can tell me is it’s status 9000... My delivery date seems to be +/- 10 days at the moment - sometime mid March is the best guess ��
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02-19-2020, 12:52 PM	#11
alexdm Private 23 Rep 81 Posts Drives: BMW X3 m40i Join Date: Jan 2020 Location: London UK iTrader: (0)	Yea mine too - week 13 currently....
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02-19-2020, 01:03 PM	#12
Ravenous666 Captain 532 Rep 744 Posts Drives: 2020 BMW X3 & 2024 BMW X3 Join Date: Jan 2020 Location: Hamburg iTrader: (0)	Depends on the factory where it's build. If it's from South Africa you can track it. If it's from the US, it's limited to a few ships by a specific carrier.
	Appreciate 0 Quote

02-19-2020, 01:04 PM	#13
Markee Private First Class 85 Rep 179 Posts Drives: X3 M40i Carbon Black Join Date: May 2014 Location: Oxford iTrader: (0)	When I ordered my Q5 you could track it through production and en route to Europe (the factory is in Mexico). Some clever person had found out the shipping company Audi use and the ships schedules and even a tracker for the trips so you could tie in the date the car was shipped against one of the ships leaving port and track that ship. However, my car was delayed and in trying to find out timescales, Audi UK advised the car was still waiting to get on the ship in Mexico, and the dealer said it had left Germany on the way to the UK and will be at the dealer in two weeks. I collected the car two weeks later. Maybe that’s why BMW don’t offer a tracking facility as the Audi one was useless!
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02-19-2020, 01:34 PM	#14
Ravenous666 Captain 532 Rep 744 Posts Drives: 2020 BMW X3 & 2024 BMW X3 Join Date: Jan 2020 Location: Hamburg iTrader: (0)	The same is possible with the X3 if you have the VIN. I have tracked my car build in Rosslyn SA from Durban port till arrival in Bremerhaven. For cars originating in Spartanburg it is possible if a vessel is from a specific shipping company.
	Appreciate 0 Quote

02-19-2020, 03:10 PM	#15
alexdm Private 23 Rep 81 Posts Drives: BMW X3 m40i Join Date: Jan 2020 Location: London UK iTrader: (0)	Yea I tried searching the shipping company for the VIN but it seems you can’t do that any more. Still only 4-5 weeks to go so not too long to wait... Would be nice if it could be tracked though!
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02-19-2020, 11:17 PM	#16
Ravenous666 Captain 532 Rep 744 Posts Drives: 2020 BMW X3 & 2024 BMW X3 Join Date: Jan 2020 Location: Hamburg iTrader: (0)	If your car is shipped with Wallenius Wilhemsen ships, you can track it from Spartanburg. https://www.walleniuswilhelmsen.com/ Go to Menu in the upper right, click Track and Trace and enter your VIN.
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02-20-2020, 01:19 AM	#18
alexdm Private 23 Rep 81 Posts Drives: BMW X3 m40i Join Date: Jan 2020 Location: London UK iTrader: (0)	Yea sadly the VIN tracking is no more - so left with guessing which ship the car might be on I guess... The BMW genius said my car wasn’t at sea yet because they have a status for that (it’s currently 9000 - departed plant since 18th January). However I thought that for vehicles coming over from the US, you don’t see that status and it will suddenly be either EU port of exit or port of entry... But who knows
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02-20-2020, 07:38 AM	#19
wow400 Private 27 Rep 59 Posts Drives: X4 M40D Join Date: Jan 2020 Location: Worcestershire, UK iTrader: (0)	I think the BMW Genius is based in India or something as it was pretty difficult to get the operator to understand what information I was after! I asked them if they could just tell me what was on the screen they were looking at and the Genius said no! Miserable git. Anyway, my X4 was built in a couple of days (it seemed) and went from 5500-9000 on the 31st Jan and has been there ever since...
	Appreciate 0 Quote