[bmw320ci10]

Hi All,

I have given my 335d m sport 2017 to the dealer because when I accelerate I can feel the engine vibration through the steering wheel? Has anyone else had this problem? The dealer has said they have compared it to another 335 d and it is the same. We have another 335d in the house and it drives totally differently.

They advised there is nothing wrong with the car. Please could you let me know if the dealer is fobbing me off? When driving in comfort sometimes the steering feels hard.

Also I have folding mirrors and sometimes get a rattle going over bumps and when closing the door can hear a little rattle but dealer says its normal.

Please can someone advise or am I just going crazy?

thanks

Ricky

[vadimo]

there were users reported similar use search function but it doesnt sound right

try another dealer or go with bmw direct

[bmw320ci10]

Originally Posted by vadimo

there were users reported similar use search function but it doesnt sound right

try another dealer or go with bmw direct

Thanks Vadimo, I knew I wasnt going crazy. The dealer said they compared it to a 340i so I said my car is a diesel so they kept me on hold for 5 mins and then said 435d.

I said i will be round in the morning and speak to the mechanic.

Thanks for your response

[CazuaLLUK]

Maybe ask an independent garage to drive it and see what they think?

[R0B]

Ask the dealer if you can drive the alleged 435d for a comparison. You'll get your answer one way or the other...

[bmw320ci10]

Originally Posted by CazuaLLUK

Maybe ask an independent garage to drive it and see what they think?

Maybe have to go down this route.

[bmw320ci10]

Originally Posted by Robbo

Ask the dealer if you can drive the alleged 435d for a comparison. You'll get your answer one way or the other...

When I go round in the morning I will ask if I can drive it myself.

Thanks

[Beancounter_74]

Vibration through the steering wheel......could it be balancing or alignment?

I've had cars out of the factory that have been very poorly set up, so now, I always get the cars alignment done in the first few weeks of ownership to reassure me it's all set up correctly.

Worth looking into I'd say.

[ColinDuff68]

Originally Posted by bmw320ci10

Hi All,

I have given my 335d m sport 2017 to the dealer because when I accelerate I can feel the engine vibration through the steering wheel? Has anyone else had this problem? The dealer has said they have compared it to another 335 d and it is the same. We have another 335d in the house and it drives totally differently.

They advised there is nothing wrong with the car. Please could you let me know if the dealer is fobbing me off? When driving in comfort sometimes the steering feels hard.

Also I have folding mirrors and sometimes get a rattle going over bumps and when closing the door can hear a little rattle but dealer says its normal.

Please can someone advise or am I just going crazy?

thanks

Ricky

Hi mate there is no vibration at all on my 335d 2017.

[Abzynthe]

The only vibration through the steering wheel I get from my 420d is from the LDW.
The car has a bit of a wobble when starting or shutting down the engine, but that's it.

[stu14t]

Originally Posted by vadimo

there were users reported similar use search function but it doesnt sound right

try another dealer or go with bmw direct

As vadimo says, if your feeling fobbed off speak to BMW UK. They have a big list of common reported faults (PuMA) from multiple dealers world wide. If it's on the list they will set up a PuMA case and the dealer will have to deal with it.

Or, go to anther dealer.

I've just posted this in another thread :

I had a fault with the IDrive and locations not being sent.

Dearler A told me You have not logged in properly to your connected drive account and basically fobbed me off.

Dealer B took 6 weeks but correctly diagnosed the fault, replaced the part and explained and spoke to me like a human being.

[GEP77]

If you only gets vibration through the steering wheel during acceleration then I would initially look at the front CV joints, the vibration should disappear almost entirely if you lift off completely. Can also manifest itself as a clicking sound when on full steering lock from the affected side.

If it varies by speed, independent of throttle position, then I'd look at wheel balancing/damage to tyres/front wheels.