Is the thermostat covered under CPO

Fabb · 12-21-2015, 11:42 AM

Yesterday my e92 went limp mode. Towed it to the dealer and they told me that they have to replace water pump and thermostats and then do a coolant flush. While the water pump was covered under warranty for no doubt, they charge me 680 dollars for a thermostats and coolant flush.

Are those supposed to be covered under CPO warranty? Any input would help.

Wolf 335 · 12-21-2015, 11:50 AM

Thermostat is not covered.

When my pump failed I was under CPO. Majority of the time thermostat is ok but they like to replace it since they are already down there. Oh and they will feed you things such as "it will need replacing soon anyways, so might as well do it since we are there".

I was able to get them to replace mine no labour cost. Bought my own thermostat. Keep in mind SA was a cool guy.

Fabb · 12-21-2015, 11:59 AM

Quote:

Originally Posted by Wolf 335

Thermostat is not covered.

When my pump failed I was under CPO. Majority of the time thermostat is ok but they like to replace it since they are already down there. Oh and they will feed you things such as "it will need replacing soon anyways, so might as well do it since we are there".

I was able to get them to replace mine no labour cost. Bought my own thermostat. Keep in mind SA was a cool guy.

How much they quoted you for a thermostat? I'm trying to contact with BMWNA to get more informations

NOITALL · 12-21-2015, 12:02 PM

You should only be paying for the part, not labour.
They are overcharging.
Argue they would have to remove it anyway to replace the pump. And do the flush anyway. So the thermostat is only a part that you may pay for if not covered.

critical05 · 12-21-2015, 12:08 PM

Looks like they bent you over and gave it to ya, real hard.

Had my waterpump go out under CPO. I asked what it would cost to replace the thermostat while they were at it, they said just part cost since its right there next to the pump. Part cost was about $100-$150.

They didn't charge me for coolant or a flush either since the system was drained to replace the water pump.

Fabb · 12-21-2015, 12:22 PM

Quote:

Originally Posted by critical05

Looks like they bent you over and gave it to ya, real hard.

Had my waterpump go out under CPO. I asked what it would cost to replace the thermostat while they were at it, it was just the part cost. Which was about $100-$150.

They didn't charge me for a coolant or a flush either since the system was drained to replace the water pump.

Damn my dealer is shady.

SlimE92 · 12-21-2015, 01:23 PM

The thermostat is about 130 and a coolant flush the most should be 200-280 stealership prices

Fabb · 12-21-2015, 01:25 PM

Quote:

Originally Posted by SlimE92

The thermostat is about 130 and a coolant flush the most should be 200-280 stealership prices

I just talked to SA. He quote me $270 for half an hour labor for thermostat and thermostat itself, $215 for the coolant flush. That's ridiculous

Wolf 335 · 12-21-2015, 02:43 PM

You should only be paying for thermostat. I paid around $150, three years ago.

Another thing to keep in mind, when they say flush MAKE SURE it's an actual coolant flush where they rinse your whole cooling system with water.

Many times these shady techs that work there are paid as 'piece work' so they will bill you full time for flush and actually only top up what ever coolant was lost during the water pump change. This technique allows the tech to bill hours for your job but actually start another job and make more money.

SlimE92 · 12-21-2015, 03:35 PM

Quote:

Originally Posted by Fabb

Quote:

Originally Posted by SlimE92

The thermostat is about 130 and a coolant flush the most should be 200-280 stealership prices

I just talked to SA. He quote me $270 for half an hour labor for thermostat and thermostat itself, $215 for the coolant flush. That's ridiculous

That is ridiculous. When my thermostat went out due to the previous owner of the car not swapping it out while the water pump went out I only paid 120 for the coolant flush and install and 90 for a oem thermostat itself on eBay from a dealer ship in florida

SlimE92 · 12-21-2015, 03:36 PM

Quote:

Originally Posted by Wolf 335

You should only be paying for thermostat. I paid around $150, three years ago.

Another thing to keep in mind, when they say flush MAKE SURE it's an actual coolant flush where they rinse your whole cooling system with water.

Many times these shady techs that work there are paid as 'piece work' so they will bill you full time for flush and actually only top up what ever coolant was lost during the water pump change. This technique allows the tech to bill hours for your job but actually start another job and make more money.

He's right about that. Make sure they flush the radiator out to they do usually just top it off

12-21-2015, 11:42 AM	#1
Fabb Lieutenant 229 Rep 555 Posts Drives: 2019 M2C SO Join Date: Jul 2015 Location: BAY AREA iTrader: (0)	Is the thermostat covered under CPO Yesterday my e92 went limp mode. Towed it to the dealer and they told me that they have to replace water pump and thermostats and then do a coolant flush. While the water pump was covered under warranty for no doubt, they charge me 680 dollars for a thermostats and coolant flush. Are those supposed to be covered under CPO warranty? Any input would help.
	Appreciate 0 Tweet Quote

12-21-2015, 11:50 AM	#2
Wolf 335 Brigadier General 2341 Rep 3,539 Posts Drives: 2007 E92 335i Join Date: Aug 2012 Location: GTA - Greater Toronto Area iTrader: (0)	Thermostat is not covered. When my pump failed I was under CPO. Majority of the time thermostat is ok but they like to replace it since they are already down there. Oh and they will feed you things such as "it will need replacing soon anyways, so might as well do it since we are there". I was able to get them to replace mine no labour cost. Bought my own thermostat. Keep in mind SA was a cool guy.
	Appreciate 0 Quote

12-21-2015, 12:02 PM	#4
NOITALL Banned 158 Rep 687 Posts Drives: 4 wheels Join Date: Dec 2015 Location: Interwebs iTrader: (0)	You should only be paying for the part, not labour. They are overcharging. Argue they would have to remove it anyway to replace the pump. And do the flush anyway. So the thermostat is only a part that you may pay for if not covered.
	Appreciate 0 Quote

12-21-2015, 12:08 PM	#5
critical05 First Lieutenant 36 Rep 311 Posts Drives: E92 335xi 6 spd Join Date: May 2012 Location: IA iTrader: (0)	Looks like they bent you over and gave it to ya, real hard. Had my waterpump go out under CPO. I asked what it would cost to replace the thermostat while they were at it, they said just part cost since its right there next to the pump. Part cost was about $100-$150. They didn't charge me for coolant or a flush either since the system was drained to replace the water pump. Last edited by critical05; 12-21-2015 at 12:23 PM..
	Appreciate 0 Quote

12-21-2015, 01:23 PM	#7
SlimE92 Captain 186 Rep 927 Posts Drives: E92 N54 Join Date: Apr 2014 Location: Queens NY iTrader: (0)	The thermostat is about 130 and a coolant flush the most should be 200-280 stealership prices
	Appreciate 0 Quote

12-21-2015, 02:43 PM	#9
Wolf 335 Brigadier General 2341 Rep 3,539 Posts Drives: 2007 E92 335i Join Date: Aug 2012 Location: GTA - Greater Toronto Area iTrader: (0)	You should only be paying for thermostat. I paid around $150, three years ago. Another thing to keep in mind, when they say flush MAKE SURE it's an actual coolant flush where they rinse your whole cooling system with water. Many times these shady techs that work there are paid as 'piece work' so they will bill you full time for flush and actually only top up what ever coolant was lost during the water pump change. This technique allows the tech to bill hours for your job but actually start another job and make more money.
	Appreciate 0 Quote