[DorsetBimmer]

Morning all,

I have had my car serviced, and I was advised my car had been recalled for a "Quality Enhancement". I had no knowledge of this, and it seems it's just an update. It took four hours for this to be downloaded.

When I picked the car up, my Driver Profile, Vehicle and iDrive settings had been erased.

Is there a way these settings can be restored? Are the details still on my key?

[Peter_R]

Originally Posted by DorsetBimmer

Morning all,

I have had my car serviced, and I was advised my car had been recalled for a "Quality Enhancement". I had no knowledge of this, and it seems it's just an update. It took four hours for this to be downloaded.

When I picked the car up, my Driver Profile, Vehicle and iDrive settings had been erased.

Is there a way these settings can be restored? Are the details still on my key?

You did not ask the dealer what was involved with the Quality Enhancement? It is your car and so you are entitled to know!
The key reads the details from the car and does not work the other way round.

[DorsetBimmer]

I did ask. I was advised it was an update by any other name.

Furthermore, I did not realise the settings would be erased.

[MJE60]

Originally Posted by DorsetBimmer

Morning all,

I have had my car serviced, and I was advised my car had been recalled for a "Quality Enhancement". I had no knowledge of this, and it seems it's just an update. It took four hours for this to be downloaded.

When I picked the car up, my Driver Profile, Vehicle and iDrive settings had been erased.

Is there a way these settings can be restored? Are the details still on my key?

Did you save your profile to BMW connected drive?, if yes then it can be restored from there otherwise it is gone.

[DorsetBimmer]

I am severely hacked off with this. All radio stations have been lost; the favourite key settings have been lost. When I try to allocate a function to a favourite key, I get a message: 'unable to save this setting.' My navigation details and destinations have been wiped. Not at all impressed with this "Quality Enhancement".

[dianebrat]

Originally Posted by DorsetBimmer

I am severely hacked off with this. All radio stations have been lost; the favourite key settings have been lost. When I try to allocate a function to a favourite key, I get a message: 'unable to save this setting.' My navigation details and destinations have been wiped. Not at all impressed with this "Quality Enhancement".

This is one of those things that everyone should be ready for when a car goes into service, I know even with Bimmercode there are items that will remove existing settings when you update them.

I had an idrive firmware update a month ago at the dealer and I was ready for all my data to be gone, and indeed it was even though they didn't specifically call it out.