Bmw Ace camera

Beagler · 10-21-2019, 12:22 PM

Have the front and rear camera. When I put the sd card in my laptop I can play back some file footage but other files produce this message,
Any ideas please.

wcs2229 · 10-22-2019, 10:04 PM

Are you using the BMW viewer software?

Beagler · 10-23-2019, 03:10 AM

Quote:

Originally Posted by wcs2229

Are you using the BMW viewer software?

I use he Ace app ok but put the sd card in my laptop and use windows 10 viewer which plays some but then stops and I get the above message

wcs2229 · 10-23-2019, 08:29 PM

There is a Windows version of the ACE viewer:

http://www.advancedcareye.com

Beagler · 10-24-2019, 05:21 AM

Quote:

Originally Posted by wcs2229

There is a Windows version of the ACE viewer:

http://www.advancedcareye.com

Downloaded this app on my laptop and inserted the sd card. The app doesn't see the files yet they are all listed in file viewer in windows. Weird!

If I sit in the car with my Ipad I can view recordings for front and rear cameras through the downloaded app.

The laptop plays the videos through windows not the Ace app but only the sound and not the picture. Like I said weird.

Just to update,
Changed to Windows Media player and can now view videos. Would still like to know why I cant view them in the Bmw Ace Advanced app.

wcs2229 · 10-24-2019, 09:50 AM

Do the video files have ".avi" extension? If so, then the Windows app should see them.

There is good info in this thread:

https://www.avforums.com/threads/ret...r-eye.2184987/

VLC is the best video player on Windows and plays nearly everything:

https://www.videolan.org/

Beagler · 10-24-2019, 11:20 AM

Quote:

Originally Posted by wcs2229

Do the video files have ".avi" extension? If so, then the Windows app should see them.

There is good info in this thread:

https://www.avforums.com/threads/ret...r-eye.2184987/

VLC is the best video player on Windows and plays nearly everything:

https://www.videolan.org/

Thanks for your repeated assistance. I have downloaded VLC (Very Good)and can play vids. I cant find the rear camera footage though but it is recording as I can playback on ACE app on my Ipad. Just disappointed the Advanced Ace app on the Laptop doesn't seem to work.

wcs2229 · 10-24-2019, 08:17 PM

Here is a video that shows the Windows app working after selecting a file in the SD card EVENT folder:

In the avforums thread, @steveluip suggested how to view the rear camera:

One thing you could try in VLC is to see if there's more than one stream. So whilst it's playing, click Video > Video Track and see if there's more than one track.

Beagler · 10-25-2019, 06:37 AM

Quote:

Originally Posted by wcs2229

Here is a video that shows the Windows app working after selecting a file in the SD card EVENT folder:

In the avforums thread, @steveluip suggested how to view the rear camera:

One thing you could try in VLC is to see if there's more than one stream. So whilst it's playing, click Video > Video Track and see if there's more than one track.

Yes what you suggests works I can view the front and rear cameras simultaneously. No need for Bmw Advance now as Ican view and save in VLC and on my Ipad downloading clips from the camera direct. Thanks for your patience and help.

Beagler · 10-25-2019, 08:04 AM

Pleased with picture quality. Both cameras on 30p/s.

dianebrat · 10-25-2019, 08:58 AM

Quote:

Originally Posted by Beagler

Pleased with picture quality. Both cameras on 30p/s.

OHMYGAWD you're on the wrong side of the road!!!!!

j/k

Beagler · 10-25-2019, 09:49 AM

Quote:

Originally Posted by dianebrat

OHMYGAWD you're on the wrong side of the road!!!!!

j/k

Its Ok, nothing coming.

oakey46 · 10-25-2019, 12:01 PM

Quote:

Originally Posted by dianebrat

OHMYGAWD you're on the wrong side of the road!!!!!

j/k

So, don't you drive on the correct side of the road in your location. Of course not. And all because you dumped a load of English tea into Boston Harbour (note the spelling of Harbor!) in 1773!
I jest and would love to visit New England - possibly 2020 if I can persuade my better half that she'd love to cruise into Boston on board QM2 (tea or no tea)!!

dianebrat · 10-25-2019, 12:05 PM

Quote:

Originally Posted by oakey46

So, don't you drive on the correct side of the road in your location. Of course not. And all because you dumped a load of English tea into Boston Harbour (note the spelling of Harbor!) in 1773!
I jest and would love to visit New England - possibly 2020 if I can persuade my better half that she'd love to cruise into Boston on board QM2 (tea or no tea)!!

I love to reply if only so that I can say "we drive on the RIGHT side" literally, and I appreciate the UK a great deal, the London area is one of my favorite mini-vacations and I know I have so much more to see over time.

Beagler · 10-25-2019, 12:39 PM

Quote:

Originally Posted by dianebrat

I love to reply if only so that I can say "we drive on the RIGHT side" literally, and I appreciate the UK a great deal, the London area is one of my favorite mini-vacations and I know I have so much more to see over time.

Just as well you drive on the right side seeing as your steering wheels are on the other side too.

oakey46 · 10-25-2019, 02:30 PM

And I’ve driven Beagler’s route along the A65 road (on the left side), through the beautiful Yorkshire Dales, many times. Having said that, our own area of the UK, very close to the Peak District is absolutely wonderful. And some narrow, winding lanes to drive the X1 along and enjoy the handling.
Just see this, where my wife and I were walking a couple of days ago along the pathway in the first pic - no, not us in the photo. (c12 miles from our home):
https://www.nationaltrust.org.uk/ila...n-at-ilam-park

Beagler · 10-25-2019, 03:15 PM

Went up to Ribble Head and Hawes via settle and Stainsforth then back through Ingleton. (Stunning scenery). Next summer We we will do it on our Bmw R1200 RT. Something to look forward to after the Long Winter Months.

Beagler · 10-26-2019, 09:16 AM

I emailed BMW Uk to ask why the cameras files wont load into the Advanced Viewer on my laptop. I got a reply saying someone will ring me from the dealer to book my car in. They obviously havnt a clue. The advanced Viewer is for Windows 8 and therefore there may be a Windows 10 compatability issue. I have troubleshooted it in Windows but it hasn't resolved the issue. I also made sure the camera files are labeled open with Bmw Advanced Viewer.

wcs2229 · 10-26-2019, 02:39 PM

Maybe BMW UK does not understand that the problem is not in your car, but with the ACE app in your Windows laptop? Since your videos work with the iPad ACE app and with the Windows VLC app, I doubt the problem is with the videos themselves. I guess you should bring both your iPad and your laptop to the service call.

If you can send me some of the video files, then I try opening them after installing ACE on my Windows 10 PC. By the way, I do not have the ACE camera installed in my X1, but was looking in it at one point (could not justify the high price). My interest in this is because I am an I.T. geek.

wcs2229 · 10-27-2019, 02:36 PM

Hi Beagler,

I installed ACE app on my Windows 10 PC and tried opening the .avi file you sent me, but got the "No file for play back available" message as you did. The app says it is Version 1.0.2, so my suspicion is it may be for the older ACE 1.0 camera, assuming you have the newer ACE 2.0 camera. I see that the main viewer program file dates back to April 18, 2016, so the whole software package, including the firmware update, may be for the ACE 1.0 camera.

The .avi file itself has 2 video streams (front camera, rear camera) and 1 audio stream embedded in it. I am able to use ffmpeg to split out the file into 2 separate files for front/back and play them separately using VLC, Windows Media Player and Windows Films & TV. It looks like the best option for viewing the original file is to use VLC where front and back are displayed in 2 windows simultaneously, with date/time, speed and GPS coordinates visible at least. You can actually display only 1 stream in VLC by first disabling both video tracks and then selecting 1 of the 2 tracks.

Overall, it is a bit disappointing of BMW, given how expensive the ACE camera is, but some companies now only develop iOS and Android mobile apps and not for Windows. There is a Windows Dashcam Viewer app that may work, but you have to pay for it.

Beagler · 10-27-2019, 03:36 PM

Quote:

Originally Posted by wcs2229

Hi Beagler,

I installed ACE app on my Windows 10 PC and tried opening the .avi file you sent me, but got the "No file for play back available" message as you did. The app says it is Version 1.0.2, so my suspicion is it may be for the older ACE 1.0 camera, assuming you have the newer ACE 2.0 camera. I see that the main viewer program file dates back to April 18, 2016, so the whole software package, including the firmware update, may be for the ACE 1.0 camera.

The .avi file itself has 2 video streams (front camera, rear camera) and 1 audio stream embedded in it. I am able to use ffmpeg to split out the file into 2 separate files for front/back and play them separately using VLC, Windows Media Player and Windows Films & TV. It looks like the best option for viewing the original file is to use VLC where front and back are displayed in 2 windows simultaneously, with date/time, speed and GPS coordinates visible at least. You can actually display only 1 stream in VLC by first disabling both video tracks and then selecting 1 of the 2 tracks.

Overall, it is a bit disappointing of BMW, given how expensive the ACE camera is, but some companies now only develop iOS and Android mobile apps and not for Windows. There is a Windows Dashcam Viewer app that may work, but you have to pay for it.

I’m grateful for your help and it makes sense the earlier camera compatibility with the viewer. I can view both front and rear cameras simultaneously in VLC so thats ok. Like you I am disappointed in BMW and their lack of care. Having said that I can accomplish what I need and am content with the cameras.

Beagler · 11-05-2019, 12:14 PM

Was in dealership today sorting steering out and mentioned the camera software from BMW that didnt work. They got onto Ace and were sent this link. It now works and I am impressed with the quality of the recordings and now the viewer.

Try this link.

http://www.advancedcareye.com/ACE2.0/

10-21-2019, 12:22 PM	#1
Beagler First Lieutenant 75 Rep 383 Posts Drives: Sept 2019 Facelift X1 MSPORT Join Date: May 2019 Location: Lancashire iTrader: (0)	Bmw Ace camera Have the front and rear camera. When I put the sd card in my laptop I can play back some file footage but other files produce this message, Any ideas please. Attached Images __________________ Everthing goes to Entropy in this Age.
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10-22-2019, 10:04 PM	#2
wcs2229 First Lieutenant 171 Rep 313 Posts Drives: 2018 BMW X1 F48 xDrive28i Join Date: Mar 2019 Location: Toronto, Canada iTrader: (0)	Are you using the BMW viewer software?
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10-23-2019, 08:29 PM	#4
wcs2229 First Lieutenant 171 Rep 313 Posts Drives: 2018 BMW X1 F48 xDrive28i Join Date: Mar 2019 Location: Toronto, Canada iTrader: (0)	There is a Windows version of the ACE viewer: http://www.advancedcareye.com
	Appreciate 1 Beagler74.50 Quote

10-24-2019, 09:50 AM	#6
wcs2229 First Lieutenant 171 Rep 313 Posts Drives: 2018 BMW X1 F48 xDrive28i Join Date: Mar 2019 Location: Toronto, Canada iTrader: (0)	Do the video files have ".avi" extension? If so, then the Windows app should see them. There is good info in this thread: https://www.avforums.com/threads/ret...r-eye.2184987/ VLC is the best video player on Windows and plays nearly everything: https://www.videolan.org/
	Appreciate 0 Quote

10-24-2019, 08:17 PM	#8
wcs2229 First Lieutenant 171 Rep 313 Posts Drives: 2018 BMW X1 F48 xDrive28i Join Date: Mar 2019 Location: Toronto, Canada iTrader: (0)	Here is a video that shows the Windows app working after selecting a file in the SD card EVENT folder: In the avforums thread, @steveluip suggested how to view the rear camera: One thing you could try in VLC is to see if there's more than one stream. So whilst it's playing, click Video > Video Track and see if there's more than one track.
	Appreciate 1 Beagler74.50 Quote

10-25-2019, 08:04 AM	#10
Beagler First Lieutenant 75 Rep 383 Posts Drives: Sept 2019 Facelift X1 MSPORT Join Date: May 2019 Location: Lancashire iTrader: (0)	Pleased with picture quality. Both cameras on 30p/s. Attached Images __________________ Everthing goes to Entropy in this Age.
	Appreciate 0 Quote

10-25-2019, 02:30 PM	#16
oakey46 Lieutenant 159 Rep 458 Posts Drives: BMW 2 A/T 220i Lux Auto 1.5 Join Date: Jan 2018 Location: England iTrader: (0)	And I’ve driven Beagler’s route along the A65 road (on the left side), through the beautiful Yorkshire Dales, many times. Having said that, our own area of the UK, very close to the Peak District is absolutely wonderful. And some narrow, winding lanes to drive the X1 along and enjoy the handling. Just see this, where my wife and I were walking a couple of days ago along the pathway in the first pic - no, not us in the photo. (c12 miles from our home): https://www.nationaltrust.org.uk/ila...n-at-ilam-park Last edited by oakey46; 10-25-2019 at 02:45 PM..
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10-25-2019, 03:15 PM	#17
Beagler First Lieutenant 75 Rep 383 Posts Drives: Sept 2019 Facelift X1 MSPORT Join Date: May 2019 Location: Lancashire iTrader: (0)	Went up to Ribble Head and Hawes via settle and Stainsforth then back through Ingleton. (Stunning scenery). Next summer We we will do it on our Bmw R1200 RT. Something to look forward to after the Long Winter Months. Attached Images __________________ Everthing goes to Entropy in this Age. Last edited by Beagler; 10-25-2019 at 03:57 PM..
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10-26-2019, 09:16 AM	#18
Beagler First Lieutenant 75 Rep 383 Posts Drives: Sept 2019 Facelift X1 MSPORT Join Date: May 2019 Location: Lancashire iTrader: (0)	I emailed BMW Uk to ask why the cameras files wont load into the Advanced Viewer on my laptop. I got a reply saying someone will ring me from the dealer to book my car in. They obviously havnt a clue. The advanced Viewer is for Windows 8 and therefore there may be a Windows 10 compatability issue. I have troubleshooted it in Windows but it hasn't resolved the issue. I also made sure the camera files are labeled open with Bmw Advanced Viewer. __________________ Everthing goes to Entropy in this Age.
	Appreciate 0 Quote

10-26-2019, 02:39 PM	#19
wcs2229 First Lieutenant 171 Rep 313 Posts Drives: 2018 BMW X1 F48 xDrive28i Join Date: Mar 2019 Location: Toronto, Canada iTrader: (0)	Maybe BMW UK does not understand that the problem is not in your car, but with the ACE app in your Windows laptop? Since your videos work with the iPad ACE app and with the Windows VLC app, I doubt the problem is with the videos themselves. I guess you should bring both your iPad and your laptop to the service call. If you can send me some of the video files, then I try opening them after installing ACE on my Windows 10 PC. By the way, I do not have the ACE camera installed in my X1, but was looking in it at one point (could not justify the high price). My interest in this is because I am an I.T. geek.
	Appreciate 0 Quote

10-27-2019, 02:36 PM	#20
wcs2229 First Lieutenant 171 Rep 313 Posts Drives: 2018 BMW X1 F48 xDrive28i Join Date: Mar 2019 Location: Toronto, Canada iTrader: (0)	Hi Beagler, I installed ACE app on my Windows 10 PC and tried opening the .avi file you sent me, but got the "No file for play back available" message as you did. The app says it is Version 1.0.2, so my suspicion is it may be for the older ACE 1.0 camera, assuming you have the newer ACE 2.0 camera. I see that the main viewer program file dates back to April 18, 2016, so the whole software package, including the firmware update, may be for the ACE 1.0 camera. The .avi file itself has 2 video streams (front camera, rear camera) and 1 audio stream embedded in it. I am able to use ffmpeg to split out the file into 2 separate files for front/back and play them separately using VLC, Windows Media Player and Windows Films & TV. It looks like the best option for viewing the original file is to use VLC where front and back are displayed in 2 windows simultaneously, with date/time, speed and GPS coordinates visible at least. You can actually display only 1 stream in VLC by first disabling both video tracks and then selecting 1 of the 2 tracks. Overall, it is a bit disappointing of BMW, given how expensive the ACE camera is, but some companies now only develop iOS and Android mobile apps and not for Windows. There is a Windows Dashcam Viewer app that may work, but you have to pay for it.
	Appreciate 0 Quote

11-05-2019, 12:14 PM	#22
Beagler First Lieutenant 75 Rep 383 Posts Drives: Sept 2019 Facelift X1 MSPORT Join Date: May 2019 Location: Lancashire iTrader: (0)	Was in dealership today sorting steering out and mentioned the camera software from BMW that didnt work. They got onto Ace and were sent this link. It now works and I am impressed with the quality of the recordings and now the viewer. Try this link. http://www.advancedcareye.com/ACE2.0/ __________________ Everthing goes to Entropy in this Age.
	Appreciate 0 Quote