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      09-25-2019, 08:56 AM   #89
Shipa
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Originally Posted by josinjo View Post
Hello guys,

I have the same issue here. X1 F48 1.8D, 2016. I havent still went to the garage. Tomorrow morning i will first go to my unoficial bmw garage to connect the vehicle on computer... I dont trust the bast.ar.ds in BMW representative.



I will write you my vehicle VIN code later today so you can add me to the letter. Good initiative!
josinjo We are looking forward to have your details.

silly7875 I have added your details. Thanks for sharing
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      09-30-2019, 02:10 AM   #90
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Since we haven't received any fresh details after this weekend, I have sent the letter today (putted in CC line all emails available with me).

I have putted also a note that right now we have provided only 9 out of 12 VIN numbers who confirmed similar problem. So, in case if someone else wants to give his details, please give it thus I could forward in addition to our letter.

Let's hope on positive reaction. Will see how and whether BMW cares about their customers...
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      09-30-2019, 09:53 AM   #91
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Shipa, I appreciate your effort regarding the letter.
Let's hope we'll succeed in our effort to push BMW to launch a service recall for this problem.

If anyone involved in this letter will receive an answer from BMW, please post it here for all of us, for the community.

P.S. The car listed at no.7 in the table, it's a X1 SDRIVE18D, production date 2016-06-15.
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      10-03-2019, 01:42 AM   #92
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Quote:
Originally Posted by Shipa View Post
Since we haven't received any fresh details after this weekend, I have sent the letter today (putted in CC line all emails available with me).

I have putted also a note that right now we have provided only 9 out of 12 VIN numbers who confirmed similar problem. So, in case if someone else wants to give his details, please give it thus I could forward in addition to our letter.

Let's hope on positive reaction. Will see how and whether BMW cares about their customers...
Thanks Shipa, much appreciated - I forgot to give you my email addess, if you still need it its sallymunden@hotmail.com
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      10-05-2019, 11:32 AM   #93
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Did anyone get any update or response from BMW?
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      10-09-2019, 01:11 PM   #94
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Hi im also facing the same issue
Vin: WBAHS72010P895506
Location: Singapore
Mileage: 52,000
Email: dacatchee89@hotmail.com
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      11-18-2019, 09:07 AM   #95
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Hello guys!

Last week I've received a message from BMW Romania, inviting me to visit the nearest dealer for a technical inspection (the message will follow down below).
I have the appointment scheduled for tomorrow at 13:00.

I would like to ask, for how many of you they replaced the shifter for this transmission error, under the goodwill BMW warranty ?

Here is the message I received:
Dear Client,
We want to inform you that a transmission error has been identified on the VIN of your machine.
We recommend that you consult a BMW authorized dealer for a technical inspection.
To find the nearest dealer for your location, visit the following link: https://www.bmw.ro/en/fastlane/deale.../BMW_BMWI_BMWM
Thank you for understanding.
Sincerely,
The BMW team
--------------------------------------------------
BMW Group Romania


Looking forward for your answers,

Regards,
Stefan

Last edited by StefanJ; 11-18-2019 at 09:19 AM..
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      11-23-2019, 01:31 AM   #96
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Hi Everyone, nice reading this post. I am from Hong Kong.

I have a Mini Countryman F60 which I think it's sharing the same based as X1. I am experiencing the exact same problem as everyone else here. I am not sure if you guys can give me a hands on your claim letter to BMW.

I have went into one of the local BMW specialist and found that X1 and Countryman F60 gearbox are the same. He quoted me approximately USD 1000 for replacement the selector lever interlock (I believe it's the gearbox).

I would like to know if my understanding is right about the same gearbox that we can file an international claim together.
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      12-02-2019, 04:31 AM   #97
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Hello everyone!

Would like to confirm that after my visit to BMW service, my vehicle gearbox mechanism was duly replaced by BMW Godwill (Kulanz) program. I have only paid the cost for diagnostic of the problem.

Also, would like to draw attention that in my case BMW replaced the mechanism of geabox and not the complete shifter. The number is 25168483098 and the cost of this part is around 500USD. Problem is solved - no errors.

ftcalbert Unfortunately we have sent already our claim letter to BMW in the begining of October. I would recommend you first to visit your official service and ask for replacement as per Godwill. If needed, I could give you a copy of the letter we've sent via email. Trust it will help
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      12-02-2019, 05:14 AM   #98
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Quote:
Originally Posted by Shipa View Post
Hello everyone!

Would like to confirm that after my visit to BMW service, my vehicle gearbox mechanism was duly replaced by BMW Godwill (Kulanz) program. I have only paid the cost for diagnostic of the problem.

Also, would like to draw attention that in my case BMW replaced the mechanism of geabox and not the complete shifter. The number is 25168483098 and the cost of this part is around 500USD. Problem is solved - no errors.

ftcalbert Unfortunately we have sent already our claim letter to BMW in the begining of October. I would recommend you first to visit your official service and ask for replacement as per Godwill. If needed, I could give you a copy of the letter we've sent via email. Trust it will help
Thanks, Shipa. Appreciated if you can send the letter to me at f_tc@hotmail.com
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      12-06-2019, 09:00 PM   #99
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Mine was replaced by goodwill for 360 Euro "BMW Malta"
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      12-10-2019, 03:36 PM   #100
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I finally replaced the faulty part today (BMW Hellas contacted me after our email)
It's been quite a job !
The new part number is 25168483098.
The cost was 297€ after "goodwill" from BMW (normal cost was 840€) !
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      01-16-2020, 11:02 AM   #101
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Hi everybody,

I'm also experiencing the same problem in my vehicle. I've contacted my local dealer in Portugal, but they decline any help, as it is already out of warranty (production date is 12/2016).
Can someone send me a copy of the letter sent to BMW Germany, so that I can also report to them and appeal to "Goodwill"?

Thanks in advance.

P.S. Any more success cases on BMW "Goodwill"?
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      01-29-2020, 03:25 AM   #102
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Hi All,
I am having the same issue on my SDrive20D. Just been in for an inspection and I have been quoted ZAR130000 to replace the entire shifter and assembly.
The vehicle is out of BMW warranty, and I have 3rd party extended warranty. However, they have denied my claim, as the part required is not "part of the transmission".
Anyone else had any success in South Africa with Goodwill Warranty or recalls?
Is there still a list I can add my details onto so we can get the part recalled globally?
Cheers, Jimbo.
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      01-29-2020, 05:06 AM   #103
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Quote:
Originally Posted by Mukwambo View Post
Fixed - small mod made inside the shifter. Local expert says its a common issue. Alternatively, change the shifter but the issue might reappear as there’s a weakness in design.
Can you tell us how? Please?
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      01-31-2020, 09:02 AM   #104
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Quote:
Originally Posted by jamessfarnell View Post
Can you tell us how? Please?
We asked several times but haven't received any feedback. We have sent our mutual claim in November 2019 and the part was replaced under the Godwill programm. I could share the letter copy if you would give us your email.
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      02-12-2020, 01:40 AM   #105
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Quote:
Originally Posted by Shipa View Post
We asked several times but haven't received any feedback. We have sent our mutual claim in November 2019 and the part was replaced under the Godwill programm. I could share the letter copy if you would give us your email.
Great thank you - jamessfarnell@gmail.com
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      02-12-2020, 07:29 PM   #106
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I had the same problem on my 2016 x1 25d M sport, and I'm not sure if it's the same part that is causing the problem, but the garage narrowed it down to a gear selector control module. It was just under £1000 to repair but it was covered under warranty. The invoice says B25.16.8.483.098 163535/Gearshift S for the part.
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      02-12-2020, 09:28 PM   #107
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2016 X1 same issue.
Had the shifter assembly replaced just in time before warranty ran out.
68,000KM
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      02-16-2020, 12:13 AM   #108
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Hello guys,

I have the same error on my 2016 X1, 44000 km. Could you send me the letter from BMW which you got? Thanks.

ccebeci@gmail.com
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      02-18-2020, 03:26 AM   #109
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I have noticed a similar problem during the test drive of a used BMW X1 xdrive 2.0d from 10/2016. Fortunately, I have not taken reception of the car and (my spouse!) have noticed the problem. I'll pass on the VIN number to Shipa.
Ewald
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      02-28-2020, 10:19 AM   #110
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Quote:
Originally Posted by Shipa View Post
Quote:
Originally Posted by jamessfarnell View Post
Can you tell us how? Please?
We asked several times but haven't received any feedback. We have sent our mutual claim in November 2019 and the part was replaced under the Godwill programm. I could share the letter copy if you would give us your email.
I have the same issue. Could you please sent the letter copy to me ? auctiontelecomlimted@yahoo.com.hk
Thank you.
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