10-12-2021, 04:26 PM | #1 |
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Is this really true? If so, why?
I was about to order a 2022 X1, sent my dealer my build number only for them to tell me that even though I ordered the Premium pkg, if I also order the Active Cruise Control option, it deletes the heated steering wheel out of the Premium pkg. True?
The built in logic in the online config tool doesn’t tell me the heated steering wheel is being removed from the Premium pkg when it accepts the ACC stop & go + Active Driving Assistant option. It allows me to order both but the SA said he checked with BMW and they confirmed it. Also, if he is correct and the $2,200 Premium pkg deletes the heated steering wheel, why doesn’t it lower the price to reflect it? Just isn’t making sense to me. Figured someone here would have the facts as possibly they were successful in ordering in both |
10-12-2021, 09:44 PM | #3 |
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I was under the impression for 2021 they removed the limitation they had in the past of deleting the heated steering wheel when you added the ACC.
That being said, previously you could not have a heated steering wheel in the x1 or x2 if you added ACC, the dealer may not know of the update. |
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10-14-2021, 04:47 PM | #4 | |
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10-14-2021, 09:05 PM | #5 | ||
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Providing customers with a copy of the 2022 ordering would help. Edit: Says Denver but the video references the Canada ordering guide and the dealer is actually in Toronto so it seems it doesn't apply in the US.
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Marty in NY2715.50 |
10-15-2021, 08:14 AM | #6 |
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10-16-2021, 06:35 PM | #7 | |
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10-16-2021, 06:36 PM | #8 |
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One of the dealers said it had something to do with too much technology embedded in the steering wheel. However, other brands offer it so BMW needs to get on the stick.
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