BMW Assist Question

Haiko · 03-06-2006, 02:44 AM

I recently just found out that BMW assist comes free for the first year!

I leased my 330 in December and was never told that the first year was free, so to my knowledge its not activated yet? And I leased my car from a leasing company, not directly from a dealership. You guys know what I need to do get my free trial year.

Thanks in advance!

sdorn · 03-06-2006, 02:48 AM

Just push the button in the car and ask the person that answers.

puck724 · 03-06-2006, 03:07 AM

^ yeah what sdorn said. theyll just need you to verify a few things and then you are good to go!

SteveMD · 03-06-2006, 06:01 AM

After the first year it is $240/year for the safety plan and an additional $120 for the convenience plan. $30 per month!

If you're like me with my Suburban/Onstar, I realized that if you own a cellphone, it is pointless (with the possible exception of theft recovery).

hotsand5 · 03-06-2006, 06:41 PM

you have you hold the button for a few seconds.

ThreeBimm · 03-07-2006, 12:27 PM

I've heard so many different things about the fees that I don't even know what is free and what is not.

For the first year is everything, including, convenience free?

I thought somewhere it was mentioned that after a certain date convenience wasn't free for the first year?

puck724 · 03-07-2006, 04:21 PM

everything is free. the only thing that will incur a charge after the FIRST try would be weather updates, traffic updates, and directions i beleive.

hunt55 · 03-08-2006, 06:31 AM

I subscribe to safety and convenience serivces from BMW assist. BMW's information is confusing on charges. The first year of BMW assist "safety" is free. BMW gives you a 45 free trial on the "convenience service" with X times to use traffic directions etc.

Bottom line, you pay for the convenience package and the first year of safety is free. Since I am paying for the convenience service, I use it regularly for traffic, directions, weather and the concierge. Especially useful on long trips.

sdorn · 03-08-2006, 11:57 AM

Quote:

Originally Posted by hunt55

Since I am paying for the convenience service, I use it regularly for traffic, directions, weather and the concierge. Especially useful on long trips.

So if you pay for the subscription to the conveniences service, they don't charge you the per use charge? Also, you say you use it regularly. What are some situations in which you use it? Do they stay on with you and give directions turn by turn? Do they have useful traffic information, or just what you could find on the internet? Do you think it is worth the monthly charge?

vladinecko · 03-08-2006, 12:34 PM

Quote:

Originally Posted by sdorn

Do they stay on with you and give directions turn by turn? Do they have useful traffic information, or just what you could find on the internet? Do you think it is worth the monthly charge?

yes, they do stay with you turn by turn.

they do have useful information and unless you're browsing the internet while driving, i don't know how it really matters to know if that information is the same as on the web.

is it worth the money? safety part of it, absolutely!! convenience-wise, it's based on your personal needs.

hunt55 · 03-08-2006, 12:40 PM

I find the convenience worth the $140 per year. If you subscribe, you do not pay per call. Some information suggests that but, I think that is during the 45 day trial period and if you exceed the free calls. I use it about every other day. Most of the info. is from the internet probably such as movie time, traffic, weather etc. However, if you are driving down the road and need information you have it. The concierge service is no different that those available through some credit card companies or other services. You can call the concierge from any phone so I use it when I am traveling on business.

Ex. Tomorrow I am taking a 500+ mile one way pleasure trip following two interstates. I call for traffic and weather in three/four cities along the way say at the beginning and 1/2 way point of the trip. If there is an accident, BMW assist will find you a route around the accident. If weather is a factor, I adjust the trip route, breaks etc.

I use the concierge to send flowers (forgot to do so-last minute) or find a restaurant while I am out and about or just about anything.

They stay on the line with you and are quite pleasant. Only thing, it may take some time when you hit the SOS button to get the concierge since it is not an emergancy and BMW assist puts you on hold for the concierge.

Works for me!

03-06-2006, 02:44 AM	#1
Haiko Private 3 Rep 55 Posts Drives: 06 BMW 330i Join Date: May 2005 Location: Los Angeles iTrader: (0)	BMW Assist Question I recently just found out that BMW assist comes free for the first year! I leased my 330 in December and was never told that the first year was free, so to my knowledge its not activated yet? And I leased my car from a leasing company, not directly from a dealership. You guys know what I need to do get my free trial year. Thanks in advance!
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03-06-2006, 02:48 AM	#2
sdorn Lieutenant 26 Rep 491 Posts Drives: 2006 Jet Black 325i Join Date: Feb 2006 Location: Atlanta iTrader: (0)	Just push the button in the car and ask the person that answers. __________________ 2008 Sparkling Graphite 535i 2009 Land Rover LR2 2003 Porsche 911 Turbo (SOLD) 2006 Jet Black 325i (SOLD) 2001 Bullitt Mustang (450rwhp - SOLD)
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03-06-2006, 03:07 AM	#3
puck724 COLTS 4 LIFE!!! 99 Rep 1,746 Posts Drives: 2006 330i Join Date: Aug 2005 Location: california iTrader: (1) Garage List 2006 330i [0.00]	^ yeah what sdorn said. theyll just need you to verify a few things and then you are good to go! __________________ 2006 330i --sapphire black--black leather --alumminum trim --premium package --cold weather package --park distace control --automatic transmission --navigation with iDrive
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03-06-2006, 06:01 AM	#4
SteveMD Colonel 196 Rep 2,485 Posts Drives: 2016 F10 535i MSport Join Date: Dec 2005 Location: Raventown! iTrader: (3)	After the first year it is $240/year for the safety plan and an additional $120 for the convenience plan. $30 per month! If you're like me with my Suburban/Onstar, I realized that if you own a cellphone, it is pointless (with the possible exception of theft recovery). __________________ 2006 E90 330i (retired) 2009 E90 335i (retired) 2012 E70 X5 50i M Sport (retired) 2016 F10 535i M Sport
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03-06-2006, 06:41 PM	#5
hotsand5 hotsand5 49 Rep 806 Posts Drives: 2006 BMW 330i 6spd Join Date: Nov 2005 Location: chicago iTrader: (0) Garage List 2006 330i [0.00]	you have you hold the button for a few seconds. __________________ -2006 BMW 330i-Sapphire Black- Tera Leather-Aluminum trim- 6spd manual- Sport- Premium- Cold- Navigation- Euro. delivery -2005 Yamaha Warrior 1700 102cu"
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03-07-2006, 12:27 PM	#6
ThreeBimm Private First Class 13 Rep 177 Posts Drives: 325 xi Join Date: Oct 2005 Location: MA iTrader: (0)	I've heard so many different things about the fees that I don't even know what is free and what is not. For the first year is everything, including, convenience free? I thought somewhere it was mentioned that after a certain date convenience wasn't free for the first year?
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03-07-2006, 04:21 PM	#7
puck724 COLTS 4 LIFE!!! 99 Rep 1,746 Posts Drives: 2006 330i Join Date: Aug 2005 Location: california iTrader: (1) Garage List 2006 330i [0.00]	everything is free. the only thing that will incur a charge after the FIRST try would be weather updates, traffic updates, and directions i beleive. __________________ 2006 330i --sapphire black--black leather --alumminum trim --premium package --cold weather package --park distace control --automatic transmission --navigation with iDrive
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03-08-2006, 06:31 AM	#8
hunt55 Second Lieutenant 2 Rep 210 Posts Drives: 325i Join Date: Oct 2005 Location: Maryland iTrader: (0)	I subscribe to safety and convenience serivces from BMW assist. BMW's information is confusing on charges. The first year of BMW assist "safety" is free. BMW gives you a 45 free trial on the "convenience service" with X times to use traffic directions etc. Bottom line, you pay for the convenience package and the first year of safety is free. Since I am paying for the convenience service, I use it regularly for traffic, directions, weather and the concierge. Especially useful on long trips.
	Appreciate 0 Quote

03-08-2006, 12:40 PM	#11
hunt55 Second Lieutenant 2 Rep 210 Posts Drives: 325i Join Date: Oct 2005 Location: Maryland iTrader: (0)	I find the convenience worth the $140 per year. If you subscribe, you do not pay per call. Some information suggests that but, I think that is during the 45 day trial period and if you exceed the free calls. I use it about every other day. Most of the info. is from the internet probably such as movie time, traffic, weather etc. However, if you are driving down the road and need information you have it. The concierge service is no different that those available through some credit card companies or other services. You can call the concierge from any phone so I use it when I am traveling on business. Ex. Tomorrow I am taking a 500+ mile one way pleasure trip following two interstates. I call for traffic and weather in three/four cities along the way say at the beginning and 1/2 way point of the trip. If there is an accident, BMW assist will find you a route around the accident. If weather is a factor, I adjust the trip route, breaks etc. I use the concierge to send flowers (forgot to do so-last minute) or find a restaurant while I am out and about or just about anything. They stay on the line with you and are quite pleasant. Only thing, it may take some time when you hit the SOS button to get the concierge since it is not an emergancy and BMW assist puts you on hold for the concierge. Works for me!
	Appreciate 0 Quote