Quote:
Originally Posted by salraf
In my situation, the request for port options/parts was made long before arriving at port, but apparently there was a computer problem where my SA could not add them.
Therefore there were added (or actually are in the process of being added as I type) at the dealership and I am having to pay full cost. Don't think this is correct and it seems like I have been shafted.
|
I had the same problem with some parts. I stood over the Salesperson and the GM and the computer let them add some accessories at the port and some said "Not Available" even though they are on the list of available Port Installed Accessories. They called their BMW contact and were told it may be because it's so late in the model year. They decided to just charge me dealer net cost on the parts we could not add and install them with no labor charge. They can add the cost of these dealer installed parts to the lease so at the end of the day it's basically a wash on cost for the lease.