Quote:
Originally Posted by salraf
In my situation, the request for port options/parts was made long before arriving at port, but apparently there was a computer problem where my SA could not add them.
Therefore there were added (or actually are in the process of being added as I type) at the dealership and I am having to pay full cost. Don't think this is correct and it seems like I have been shafted.
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Your dealer dropped the ball, but I don't think that they can wrap it into the lease after it leaves the port.
I would tell them that you want the parts at true cost with free install to make up for their mistake.