Quote:
Originally Posted by Dan@UnitedBMW
BMW loaners are given out to those who purchase the car from the dealership. It very rare circumstances, a loaner is given to a customer without having purchased their vehicle at that particular dealership. It's a practice that many dealerships do because there are only a certain amount of loaners (usually around 60 for some dealers). They let the customers who "remain loyal" to the dealerships have first pick. If a dealership has extra loaners on that particular day, chances are they will release them. Extra loaners is a rare occurance though.
Dealerships do provide rides within a 5 mile radius for those who didn't purchase their vehicle.
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If it's a loyalty thing, I can understand that.