[Rich807]

100% guys. Good points on the last few posts, I agree with your comments.

I'm usually easy on brake pads & usually do my own brakes but the service this time was a freebie to me so I let them do it. My service tech def also thinks the inside pad(s) were likely worn way more than the outside, & it's the outside the tech likely measured/reported on last week.

On a lighter note, the dealership did have a new X1 M in the showroom (no X2 though), the X1 looked pretty good inside & out FWIW.