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well at first i was like what ever, he's happy because he gets paid right? but then i got 2 hand written letter and phone calls, and emails after i purchased the car, i was like oh not bad, then still more contact after the bmw review thing? okay this is a keeper. He took care of my mother in law's 128i, since if you bought it off the lot you have to pick it up right? no...he personally drove it up because we didnt' have time to pick it up. from lexington to boston, that's quite I drive I tell you. so all that earned my trust.
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