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      08-02-2019, 07:18 AM   #38
Beagler
First Lieutenant
United Kingdom
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Drives: Sept 2019 Facelift X1 MSPORT
Join Date: May 2019
Location: Lancashire

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Quote:
Originally Posted by Shipa View Post
This is my draft of the letter (attached doc file will be with correct table). Corrections/proposals are only welcomed.
We need to collect as many people as possible...

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Dear BMW Customer Service Team,

We are the owners of BMW X1 F48 vehicles located in different countries and even continents. Unfortunately we are obliged to bring to your attention what appears to be a common worldwide problem currently existing in the gearbox modules of these vehicles.

During the parking of our vehicles (gearbox shifter in P position) and after turning off the engine, the iDrive system shows the following messages:
“Secure vehicle with parking brake when stationary.”
“Have the problem checked by Service Partner.”

This happens each and every time and also when the vehicle is parked on level ground the error will remain even if the parking brake is applied. After turning on the engine again and putting the shifter either in R or D position, the error goes away.

Error computer diagnostic shows the code "420106" - Shiftlock solenoid: Selector lever wrongly not locked in P.

Here is the list of the vehicles with contact details of the owners who have faced aforesaid problems:
No. Vehicle VIN No. Engine type Year of manufacture Country Odometer
value Contact details
1 WBAHT710505G29287 18d 2016 Ukraine 34 956 km +380663814185
shipilov.oleg@yahoo.com


We found each other with the help of one of the biggest BMW global forums - bimmerpost.com where we as your clients and BMW fans, have exchanged our opinions regarding BMW’s service and different kinds of improvements, etc. and sometimes unfortunately problems. After studying this issue, we came to the opinion that the problem most likely is either in weak design of the gearbox shifter unit or in the gearbox mechatronic unit and unfortunately is a common problem for BMW models F48, F39, F45 and F46. We are concerned that BMW hasn’t announced any recall procedure, despite the fact that both of the units mentioned are quite expensive and definitely shouldn’t appear after such low odometer readings that are displayed.

We believe that BMW being the worldwide famous company who cares about its clients should put its strong attention to this issue, technically investigate the problem and fix it either by recall procedure or by a goodwill program and not merely forward this issue for the attention of our local dealers to resolve in isolation. We believe the problem has a common worldwide character and definitely has a negative influence on BMW overall reputation.

Rely on your co-operation and positive reply.
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Some minor changes if you will permit me to offer.
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Last edited by Beagler; 08-03-2019 at 10:33 AM..