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I think you could have handled this much sooner and more efficiently by emailing the dealership immediately after seeing said defective part. Then you could have followed up with a phone call, I'm sure they would have told you to bring it in to see what could be done. Even if you didn't want to travel all the way back you could have mentioned that a came to some kind of mutual agreement. Like I said in my other post, I got top notch service from David and his assistant Jimmy and golffrr here in the forums. I know we all handle situations differently and in this case you probably should have gone straight to dealing with Steve Thomas sooner rather than later. Either way I hope everyone involved in this comes out satisfied.
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