Hate to be the bearer of bad news but BMW is not under any fault here, neither is the car wash place. Was it a touchless car wash or the ones with the spinning rags on it? I never take any car i have owned to a non touchless car wash for that exact reason they may damage your car or paint.
In the US all car wash places have signs saying they are not responsible for damages to cars unless the car wash malfunctioned. Also BMW cannot plan every car wash on the planet where they sell cars to make sure something doesnt get broken.
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