|
Just because the stakes are higher doesn't give the CA leverage to question the customer like that. He's ready to buy, so they should be bending over backwards to get his $$$. Who cares what his age is.
And if the CA's missing business with other walk-in's, tough s**t, they might be in the same boat as the OP, who's to say? If this is a contact business, HIRE MORE CA'S!!!
It's the dealer's F'd up procedure that halves the commision when a customer gets passed off (lowering the CA's motivation to make a sale), not the customer's. It doesn't even apply in this case, so wtf.
I think it is jacked up that the seller cuts bait on a customer because they consider them a "tire-kicker". I'll take my business somewhere where it's valued. So should you, OP. Good luck.
|