It was funny how our company was blocked from responding here, so I made a personal account to respond.
This is an interesting public service announcement or a mere attempt to defame a successful company when a customer does not get his way after being unreasonable, of course.
FriedPiston sent us his blow S55 engine with a melted piston for a full rebuild to hold 1000+WHP; his core was not in any useful condition, so we had to source a block for him as well as source a cylinder head. The cylinder head we sourced for him did not pass our machine shop inspection. Both the Ghassan Automotive team as well as Nars (FriedPiston) could not source a cylinder head; this is due to the time frame being at the peak of the COVID-19 Global Pandemic. Nars then refused to wait any longer or use any of the solutions we have offered him. He demanded we ship him back a fully built S55 short block(we provided) with upgraded pistons, rods, studs, pinned crankshaft(he provided) for $3000, the shipping cost alone is $700+, a core S55 block can be $3000+ alone.
Here we have a customer demanding $8000+ worth of labor, parts, and services be rendered to him for $3000 because he did not want to wait to find parts that are unavailable at the time.
So no, Nars, we won't give in to your blackmail post. Your unreasonable demands put our company past its abilities; we have twenty plus employees that depend on this company to feed their families; if you have a legit dispute, have your attorney contact our office.
As far as Mzfhartge, we shipped him a G1000 engine, and he installed it; it had issues(smoking), the car was shipped here to be resolved, Mazen(Mzfhartge) only wanted to wait from March to May (peak of pandemic again), we got the car to run right, we asked him to ship in his MHD tablet or provide login information, he refused and decided to fly in, we have video evidence of him driving away from the shop on the highway smoke-free, he claims the engine is still smoking, we have a fully built replacement engine waiting for him at our shop. His engine failed because he had a dead O2 sensor, most likely running lean conditions and hurting a piston; this would make his claim completely out of our warranty, yet here we are offering help and being labeled as fraudsters.
I take all claims very seriously; if you have any issues, please give the office a call at 405-780-0708 or shoot us an email at
info@ghassanautomotive.com.
You can also mail us or visit us in person at 1009 W Knipe Ave, Perkins, OK 74059