Quote:
Originally Posted by byroncheung
That brings to my biggest gripe about these heaters - they're complicated machines. Most of the plumber really don't know very deep about them. They can install them, but if something goes wrong with them, in my experience it's hard to find people knowledgeable enough to give good diagnosis on them...
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Agree about most plumbers being clueless, disagree that they're all that complicated. They're *precise*, and have sensors and motorized valves and whatnot. But they aren't hard to figure out.
I had an out-of-the-box issue with mine, fixed it with help directly from the Bosch folks. We diagnosed it over the phone, they overnighted the part, two spring clips and a wire connector, bada-bing.
Plumber was thrilled to let me do it, he was out of his depth. On the other hand he did a first rate installation job and knew all the building code foo plus tricks learned from other installs. Just don't ask him to fix it.
