What I've found with BMW is you can't get something fixed on the 1st try, if it involves parts and labor under warranty. The dealership is always trained to avoid costs. You pull in without a warranty, you bet they start replacing things left and right.
Anyhow, much as it's not ideal, bring the car back next week, make an appt. the same day, bring it back 2 wks. later. By the 4th appt. for the same thing, they start replacing things or open a PUMA. 4 seems to be magical.
Should a 2k11 have a problem? No. They will fix it if you keep going back. g/l
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