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Richard
Your system was tested on my own CLS350CDI and as I said at the time it worked perfectly.
Since then we have identified issues with the 350cdi kits wiring harness which has resulted in the wiring harnesses being reworked.
One of the biggest issues we have with kits is mis fitment by the end user. At the end of the day that's one thing we have no control over and even with full colour instructions and 24 hour telephone support customers continue to ignore them, and connect kits to the wrong sensors.
Stupot, the kit on your q5 didn't do exactly what you wanted it to do, again this system was tested on our own 2,0 tdi Leon and worked perfectly.
At the time you were told that we had some new software available for DSG equipped cars that we offered to you.
Our systems will work well on 95% of a certain vehicle, the other 5% can be put down to the certain tolerance levels being less extreme or customers expectations
The systems are installed with 4 maps that cover 95% of customers expectations, if a customer isn't happy then we will (as we did with you) offer a custom file set based on feedback from the customer.
We've recently updated the software for the Audi 2,0 and 3.0 which is continuing to receive great feedback on the Audi forums
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