Quote:
Originally Posted by Leahluvofficial
Please explain to me what a goodwill request is. I am having so many issues with My BMW right now they make no sense including the secure vehicle from rolling issue and I don’t know what to do because they want an arm and a leg to repair it.
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Sorry to hear that you are having many issues with your car bud.
A goodwill request is basically an email that you need to send to the headquarters.
You need to describe the problems you are having and state that these faults are design faults appearing on every X1 and should be fixed by a recall for free rather than you facing a massive bill for repair.
You need to go down hard on them but sound professional at the same time.
To be honest, the best outcome will be they will reduce your bill from the cost of labour or the part itself. Or give you discount on overall costs of the repair.
It all depends on the country.
From reading free of charge will be only if you have extended warranty.
There is somewhere on the web a blank copy of this email, where you can just fill in your details.
Best of luck bud and if you are in the UK, drop me a PM, I can certainly fix the rolling error. I have fixed a few by now.